General VA, SMM, EA, Product Lister, Customer SupportGeneral VA, SMM, EA, Product Lister, Customer Support
Emerzon
ID Verified$1,500
per month
($9/hour)
Profile Description
Dedicated and tech-savvy professional with hands-on experience as a Social Media Manager and foundational knowledge of SEO best practices. Skilled in developing and implementing SOPs to optimize workflows and improve team coordination. Backed by formal training in digital marketing, with expertise in social media management, content creation, and basic graphic design. Known for strong communication skills, both written and verbal, with the ability to collaborate effectively across teams and buil...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Finance & Accounting
Marketing & Growth
Sales & Business Development
E-commerce & Marketplace
Real Estate Operations
Virtual Assistance & Admin
Work Experience
Guest Communication
Utopia Holiday Homes
Aug 2025 - Feb 2026
Job Responsibilities:
Managed guest communication and reservation coordination by handling inquiries, maintaining accurate booking calendars, and ensuring seamless pre-arrival to post-stay experiences, while resolving issues efficiently and upholding high standards of service and listing accuracy.
Customer Sale Representative
VXI Global Solutions
Jul 2024 - Jan 2025
Job Responsibilities:
Managed eCommerce store operations by optimizing product listings with SEO-driven content, maintaining accurate inventory and pricing, enhancing product visuals, and leveraging market insights to improve rankings, conversions, and overall store performance.
CSR
Sutherland Global Services
Oct 2023 - Jul 2024
Job Responsibilities:
Delivered end-to-end order management support by handling order placements, refunds, returns, and inquiries with accuracy and efficiency, while proactively resolving issues, coordinating shipping solutions, and maintaining high customer satisfaction through consistent follow-ups and service quality improvements.