Virtual AssistantVirtual Assistant

Edelyn

ID Verified

1,250/mo

Malaybalay, Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$1,250

per month

($7/hour)

Member since December 2025

Profile Description

I have a solid background in customer service, sales, and administrative support, with experience across telecommunications, real estate, and appointment setting. Over the past few years, I’ve developed the ability to communicate clearly, understand customer needs, and provide solutions that build trust and satisfaction. I’ve worked as a Telecommunications Account Representative, where I handled billing and technical support while maintaining a professional and patient approach. I also have exp...

Top Skills

Accounts Payable/Receivable · <1 year B2B Sales · <1 year Bookkeeping · <1 year Budget Management · <1 year ChatGPT for Marketing · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Virtual Assistance & Admin

Email ManagementBeginner

Data EntryBeginner

Personal Assistant ServicesBeginner

Executive Assistant ServicesBeginner

Customer Success

Live Chat SupportBeginner

Phone SupportBeginner

Email SupportBeginner

Technical SupportBeginner

Social Media SupportBeginner

Ticket ManagementBeginner

ZendeskBeginner

IntercomBeginner

FreshdeskBeginner

AI & Automation

GitHub CopilotBeginner

Copy.aiBeginner

Workflow AutomationBeginner

Data & Analytics

Excel (Advanced)Beginner

Google Sheets (Advanced)Beginner

LookerBeginner

Data VisualizationBeginner

DatabricksBeginner

SnowflakeBeginner

Google Analytics 4Beginner

E-commerce & Marketplace

eBayBeginner

TikTok ShopBeginner

Finance & Accounting

QuickBooksBeginner

BookkeepingBeginner

Financial ReportingBeginner

Accounts Payable/ReceivableBeginner

Payroll ProcessingBeginner

Budget ManagementBeginner

Marketing & Growth

Google AdsBeginner

ChatGPT for MarketingBeginner

GoHighLevelBeginner

TikTok GrowthBeginner

Instagram GrowthBeginner

Influencer OutreachBeginner

Facebook Business ManagerBeginner

HubSpotBeginner

Sales & Business Development

B2B SalesBeginner

Lead GenerationBeginner

Cold Email OutreachBeginner

Cold CallingBeginner

SalesforceBeginner

Zoho CRMBeginner

Close.ioBeginner

Work Experience

Agent

Buy Houses

Jan 2025 - Jul 2025

Job Responsibilities:

ASSISTED CLIENTS IN PROPERTY INQUIRIES, DOCUMENTATION, AND SCHEDULING SITE VISITS SUPPORTED MARKETING EFFORTS THROUGH CLIENT OUTREACH AND LISTING UPDATES COORDINATED WITH AGENTS TO ENSURE SMOOTH TRANSACTIONS AND CLIENT SATISFACTION DEVELOPED COMMUNICATION AND NEGOTIATION SKILLS IN A PROFESSIONAL SALES ENVIRONMENT

Cold CallingB2B Sales

Agent

SIblings

Aug 2024 - Dec 2024

Job Responsibilities:

AUGUST – SEPTEMBER 2022 ENGAGED WITH CUSTOMERS TO UPSELL PRODUCTS AND ADDRESS CONCERNS DELIVERED EXCELLENT SERVICE IN A FAST-PACED ENVIRONMENT

Salesforce

Call Center Agent

Transcom

Aug 2023 - Jun 2024

Job Responsibilities:

TELCO ACCOUNT — 2023 HANDLED BILLING AND TECHNICAL SUPPORT FOR TELECOM SERVICES DEMONSTRATED PATIENCE AND PROFESSIONALISM

Phone SupportEmail ManagementEmail SupportTechnical SupportGoogle Sheets (Advanced)Excel (Advanced)

Call Center Agent

Iqor

Feb 2022 - Aug 2022

Job Responsibilities:

PROVIDED CUSTOMER SUPPORT AND SALES SERVICES DURING PEAK SEASON ASSISTED CLIENTS WITH PRODUCT INQUIRIES AND PURCHASE DECISIONS

Phone SupportLive Chat SupportTechnical SupportExecutive Assistant ServicesEmail ManagementEmail SupportPersonal Assistant Services

Quick Stats

Age23 years

GenderFemale

English LevelConversational

ID VerificationVerified

Certifications

Computer Literacy Crash Course

Education

Certificate

Mindanao Medical Foundation College

2019 - 2025

High-school

Bukidnon National High School

2013 - 2019