Virtual assistant

Darlene

600/mo
Philippines
Looking for Part-time
5 hours/day
Availability: US / EU / Asia timezone

Profile Description

My Name is Darlene, and I'm so excited to introduce myself with almost 6 years BPO experience. Over the years I worked with customer service and patient executive assistant. My background includes CRM management, billing and technical support. I've successfully developed strategies providing an exceptional customer service, optimize performances and deliver measurable outcomes. Dealing with customer's and having meeting with managers, I approached every task with precision and purpose. One of my...

Top Skills

Adobe Photoshop · <1 yearAmazon FBA · <1 yearB2B Sales · <1 yearB2C Sales · <1 yearBlog Writing · <1 year

Skills & Expertise

Content & Writing

SEO Content WritingBeginner
Blog WritingBeginner
CopywritingBeginner
Technical WritingBeginner
Creative WritingBeginner
ScriptwritingBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner
ZendeskBeginner
FreshdeskBeginner
CrispBeginner
LiveChatBeginner
IntercomBeginner
Customer.ioBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Python (Pandas/NumPy)Beginner
Google Analytics 4Beginner
MetabaseBeginner

Design & Creative

Adobe PhotoshopBeginner
Social Media GraphicsBeginner
CapCutBeginner
YouTube OptimizationBeginner

E-commerce & Marketplace

ShopifyBeginner
Amazon FBABeginner
Shopify PlusBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner

Human Resources

SOP WritingBeginner
Policy WritingBeginner
HR ManagementBeginner

Marketing & Growth

Google AdsBeginner
SEO (Technical & Content)Beginner
Meta Ads (Facebook/Instagram)Beginner
LinkedIn AdsBeginner
TikTok AdsBeginner
Pinterest AdsBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Lead GenerationBeginner
Cold CallingBeginner
Cold Email OutreachBeginner
NegotiationBeginner
Proposal WritingBeginner
SalesforceBeginner
Zoho CRMBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner

Specialized Skills

Telehealth SupportBeginner
Medical BillingBeginner
Health CoachingBeginner

Quick Stats

Age27 years
English LevelFluent
ID VerificationNot verified