Virtual Assistant

Christian

ID Verified
800/mo
Tanza 1, Navotas City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Sales Representative and Virtual Assistant with over 3 years of experience in ecommerce, telecommunications, healthcare, and HVAC services. Skilled in appointment setting, client communication, and CRM management to ensure smooth scheduling and efficient operations. Adept at building strong client relationships, promoting services, and supporting sales teams to achieve business goals. Known for being organized, adaptable, and customer-focused in fast-paced, service-driven environm...

Skills & Expertise

Data & Analytics

Customer Success

AI & Automation

HeyGenBeginner
VeoBeginner

Design & Creative

Sales & Business Development

Finance & Accounting

Work Experience

Appointment Setter VA

CALLROCKETX

Aug 2025 - Nov 2025

Job Responsibilities:

Appointment Setter VA Contacts leads and schedules appointments via calls, emails, or chat Manages and updates calendars to avoid conflicts Follows up with clients to confirm meetings Maintains records in CRM and prepares simple reports Uses tools like Slack, GoHighLevel (GHL), and ServiceTitan for communication, scheduling, and lead tracking

Google Sheets (Advanced)Excel (Advanced)Phone SupportSalesforceCold Email OutreachAccount Management

Technical Support / Sales Representative

ALORICA TELESERVICES

Sep 2024 - Feb 2025

Job Responsibilities:

Verizon Customer Service & Sales Representative

B2B SalesSalesforceExcel (Advanced)Phone SupportGoogle Sheets (Advanced)Account Management

Customer Support Associate

TELEPERFORMANCE GLOBAL SERVICES

Jul 2022 - Feb 2023

Job Responsibilities:

Customer Support Associate – WellCare (Healthcare Account) Assisted members with Medicare/Medicaid benefits and coverage. Handled claims, billing, authorizations, and pharmacy inquiries. Scheduled appointments and wellness services. Ensured HIPAA/CMS compliance and cross-team coordination.

B2B SalesSalesforceExcel (Advanced)Phone SupportGoogle Sheets (Advanced)Email SupportAccount Management

Technical Support Representative

VXI GLOBAL SOLUTIONS

Aug 2019 - Dec 2019

Job Responsibilities:

AT&T & DirecTV Provided billing and technical support via phone, chat, and email. Handled account updates, service upgrades, and cancellations. Promoted packages and supported customer retention. Collaborated with technical and billing departments.

Customer Service Representative

ALORICA TELESERVICES

May 2018 - May 2019

Job Responsibilities:

Amazon Seller Support Managed seller accounts: setup, verification, compliance. Resolved listing issues and technical platform concerns. Analyzed performance reports and documented support cases. Coordinated with internal Amazon teams for escalations.

Phone SupportExcel (Advanced)Email SupportCold Email OutreachGoogle Sheets (Advanced)Financial Analysis

Quick Stats

Age29 years
GenderMale
English LevelFluent
ID VerificationVerified