Virtual Assistant, Support, SpecialistVirtual Assistant, Support, Specialist
Cathy
1000/mo
Pampanga, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1000
per month
($6/hour)
Member since November 2025
Profile Description
Dedicated customer service representative with expertise in resolving complex issues and exceeding client expectations. Proven track record of providing exceptional support, addressing concerns, and driving customer satisfaction. Skilled in complaint resolution, product knowledge, and relationship building. Proficient in handling multiple channels, including phone, email, and chat. Committed to delivering personalized solutions, fostering trust, and promoting loyalty. Seeking to leverage my expe...
Top Skills
A/B Testing · 3 yearsAccount Management · 3 yearsAmazon FBA · 3 yearsAmplitude · 3 yearsAWS Bedrock · 3 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
OpenAI APIAdvanced
Google Vertex AIAdvanced
Data LabelingAdvanced
GitHub CopilotAdvanced
Copy.aiAdvanced
ZapierAdvanced
Azure OpenAIAdvanced
AWS BedrockAdvanced
Content & Writing
CopywritingAdvanced
Technical WritingAdvanced
Creative WritingAdvanced
ScriptwritingAdvanced
WordPressAdvanced
WebflowAdvanced
Customer Success
Live Chat SupportAdvanced
Email SupportAdvanced
Phone SupportAdvanced
Video SupportAdvanced
Social Media SupportAdvanced
Technical SupportAdvanced
Ticket ManagementAdvanced
ZendeskAdvanced
Data & Analytics
Power BIAdvanced
Excel (Advanced)Advanced
Google Sheets (Advanced)Advanced
SQLAdvanced
Google Analytics 4Advanced
Data MiningAdvanced
AmplitudeAdvanced
A/B TestingAdvanced
E-commerce & Marketplace
ShopifyAdvanced
WooCommerceAdvanced
Amazon FBAAdvanced
EtsyAdvanced
eBayAdvanced
Shopify PlusAdvanced
Facebook MarketplaceAdvanced
Product Listing OptimizationAdvanced
Sales & Business Development
B2B SalesAdvanced
B2C SalesAdvanced
Lead GenerationAdvanced
Cold CallingAdvanced
Cold Email OutreachAdvanced
NegotiationAdvanced
Account ManagementAdvanced
Sales PresentationsAdvanced
Work Experience
Specialist
Iqor
Aug 2025 - Oct 2025
OpenAI APIData LabelingGoogle Vertex AIGitHub CopilotTechnical WritingEmail SupportLive Chat SupportTechnical SupportFreshdeskZendeskB2C SalesCold CallingB2B SalesSalesforceSales PresentationsNegotiation
Quick Stats
Age28 years
English LevelFluent
ID VerificationNot verified
Portfolio
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