Benson

Exective virtual assistant

Benson

ID Verified
1,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Highly organized and tech-savvy Executive Assistant with 4+ years of experience supporting fast-paced digital and real estate teams remotely. Known for clear communication, strong attention to detail, and the ability to independently manage priorities without supervision. Experienced in managing the full transaction lifecycle from contract to close across MLS, CRM, and e-signature platforms, with a track record of airtight compliance, on-time deadline management, and zero dropped files. Known ...

Skills & Expertise

Customer Success

FreshdeskAdvanced
LiveChatAdvanced
ZendeskIntermediate

Design & Creative

Finance & Accounting

AI & Automation

ZapierBeginner

Sales & Business Development

B2C SalesAdvanced
Cold CallingIntermediate
B2B SalesIntermediate

Virtual Assistance & Admin

AsanaAdvanced

Work Experience

Business Development Specialist (Part-time)

Virtual connect staffing

Feb 2026 - Present

Job Responsibilities:

Build meaningful client relationships by understanding each business’s challenges and identifying where virtual assistant support can make the biggest impact. Identify and reach out to potential clients who could benefit from remote support, starting genuine conversations about improving efficiency and productivity. Match businesses with the right virtual assistants by carefully understanding clie...

Email SupportLead GenerationAccount ManagementPresentation DesignNegotiationAsana

Transaction Coordinator

Leda Othman & Associates Realty- Keller Williams

Jan 2026 - Present

Job Responsibilities:

Managing daily transaction coordination for a full pipeline of active buyer and seller files, maintaining the Transaction Tracker as the team's single source of truth, and updating milestone status every morning and end of day. Monitoring Paragon (Greenville) and Spartanburg MLS hot sheets daily, matching new listings against active buyer criteria, and reporting matches to the broker same-day. Pro...

Email SupportCanvaCapCutGoogle Sheets (Advanced)Excel (Advanced)NegotiationAccount ManagementInventory Management

Inventory & Product Analyst Virtual assistant

Froy - New York, USA

Aug 2024 - Oct 2025

Job Responsibilities:

Managed daily administrative and customer-facing communications by organizing multiple inboxes, drafting professional responses, and ensuring timely follow-up to maintain high customer satisfaction and reduce repeat inquiries. Coordinated operational workflows by scheduling meetings, preparing internal documents (reports, SOPs, and summaries), and supporting cross-functional teams to keep project...

Email SupportExcel (Advanced)Google Sheets (Advanced)Inventory ManagementMarketplace SEOProduct Listing OptimizationLoom/Screen RecordingShopifyOrder ProcessingProduct Photography

Operations Data Analyst

Finspree Solutions Limited

May 2025 - Aug 2025

Job Responsibilities:

Delivered operational reports and strategic insights that directly improved a team's efficiency and productivity. Ensured 100% data accuracy and compliance by meticulously auditing reconciled invoices, demonstrating exceptional attention to detail. Partnered with finance and operations departments to streamline reporting workflows, ensuring a high level of accuracy for key stakeholders.

Data VisualizationPower BIExcel (Advanced)Google Sheets (Advanced)Financial AnalysisFinancial ReportingAccounts Payable/ReceivableInventory Management

Data & Customer Experience Specialist

Burn Manufacturing USA LLC

May 2023 - Mar 2025

Job Responsibilities:

Conducted data analysis for both customer experience and after-sales, which enhanced service quality, user satisfaction, and informed business decision-making. Maintained customer database on CRM and PayGo platform as well as reconciling the payments. Supported system improvement by participating in user testing phases for new system features, working with relevant teams to validate functionali...

Financial AnalysisExcel (Advanced)Data VisualizationLiveChatFreshdeskPhone SupportEmail SupportTechnical SupportLive Chat SupportData Mining

Data & Administrative Support Specialist

Various Organization(Freelance)

Dec 2021 - Aug 2024

Job Responsibilities:

Delivered accurate data entry, record management, and documentation with 100% attention to detail. Supported leadership with scheduling, reporting, and research, ensuring smooth daily operations. Organized digital files and databases for easy access and improved workflow efficiency. Assisted in project coordination, ensuring deadlines were met and communication remained consistent. Identified inef...

Financial ReportingPredictive AnalyticsFinancial AnalysisData MiningExcel (Advanced)Data VisualizationEmail SupportLead GenerationLogo DesignUser Research

Data Management Specialist

Ribran and Associates

Sep 2022 - Mar 2023

Job Responsibilities:

Produced comprehensive project reports that accelerated delivery timelines by 15%, demonstrating strong planning and organizational skills. Assisted auditors with compliance and stakeholder reporting, showcasing an understanding of high-level business functions and integrity. Monitored key performance indicators (KPIs) to ensure strategic alignment and support effective governance. Analyzed p...

Excel (Advanced)BookkeepingData MiningFinancial ReportingAccounts Payable/ReceivableFinancial Analysis

Quick Stats

Age31 years
GenderMale
English LevelFluent
Other Languages
SwahiliFluent
EnglishFluent
ID VerificationVerified
Portfolio
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