Virtual Exec. Assistant | Remote | AI-Augmented WorkflowsVirtual Exec. Assistant | Remote | AI-Augmented Workflows

Key Achievements:

– Proposed and am independently leading the build of Nova — an AI-powered Progressive Web App for the brokerage using the Claude API, Supabase, Vercel, and GitHub. Currently in test phase; App Store and Google Play launch projected October 2026. Covers lead management, transaction workflows, team communications, and admin operations. – Applied SEO, AEO, and AIO strategies to move the brokerage’s Google Business profile and website from page 3+ invisibility to first-page search ranking, directly improving lead discoverability. – Manage daily executive operations including inbox triage (50+ emails/day), complex calendaring, and stakeholder communication on behalf of the CEO — maintaining clarity, professionalism, and tone across all correspondence. – Coordinate real estate transactions end-to-end via ZipForms: listing compliance, inspection scheduling, form preparation, and closing follow-ups across 50+ successful closings. – Administer Follow Up Boss CRM — lead tagging, pipeline management, automations, and nurture sequencing — ensuring no lead or follow-up falls through the cracks. – Built a full SOP library and video training suite from scratch using Atlas EMS frameworks, enabling 80%+ of recurring tasks to be delegated to junior team members without quality loss. – Apply structured prioritisation frameworks including ABCDE, Done by 10:30 AM, SOD/EOD reporting rituals, and 30-60-90 day planning to maintain executive alignment and operational consistency. – Onboard and support agents, reducing ramp-up time and improving team coordination across the brokerage. – Produce social media content, property descriptions, newsletters, and real estate marketing copy.

Key Achievements:

– Built the operational foundation of the executive business coaching programme from the ground up — developing SOPs, client onboarding workflows, communication systems, and curriculum structure with no existing template to follow. – Delivered a comprehensive ScoreApp survey analysis (85 responses) for the Stanbic Bank Tanzania Sales Performance Activation Conference — producing a multi-section report with SWOT grid, business unit breakdowns, and training needs analysis used directly in facilitation planning for a 600-person corporate event. – Drafted pre-conference questionnaires tailored separately for sales team and leadership cohorts; recommended and coordinated Slido for live audience engagement. – Managed outreach to 12 Kenyan universities to establish a guest lecture programme built around the client’s book, Selling to Informal Markets — handling all written communications from initial contact through proposal and follow-up. – Coordinated book launch communications: preorder campaigns, customer engagement, delivery tracking, and review collection systems. – Drafted promotional copy, campaign messaging, and thought leadership content, maintaining consistent brand voice throughout. – Introduced periodic feedback mechanisms and anonymous review systems to strengthen client alignment and programme trust.

Key Achievements:

– Provided executive and administrative support including inbox management, scheduling, document preparation, and professional client communications. – Conducted research, compiled data, and organized information to support client decision-making and reporting. – Coordinated content and social media support, maintaining accuracy and brand consistency across deliverables.

Key Achievements:

– Managed internal operations, team schedules, and reporting workflows. – Oversaw procurement, vendor communication, and inventory tracking. – Standardised administrative processes, reducing task completion time across the team.

Key Achievements:

– Managed sales documentation, customer follow-up, and CRM updates. – Supported field teams with product briefs, reports, and client communication

Key Achievements:

– Supported multiple construction client projects across timelines, budgeting, and cross-functional team coordination. – Coordinated contractors, suppliers, and internal stakeholders to keep projects on track and on budget. – Maintained accurate project records and documentation throughout all phases.

Key Achievements:

– Delivered frontline office and administrative support across three organisations over six years — managing records, correspondence, scheduling, vendor relations, and day-to-day operations.