Customer Support Specialist, Virtual AssistantCustomer Support Specialist, Virtual Assistant
alvina
ID Verified$800
per month
($5/hour)
Profile Description
Customer Support and Virtual Assistant professional with 5+ years of experience in remote customer service, administrative support, communication, scheduling, and problem-solving. I am highly organized, adaptable, detail-oriented, and confident working independently while providing reliable, professional support to customers, teams, and businesses.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Customer Success
Real Estate Operations
E-commerce & Marketplace
Sales & Business Development
Specialized Skills
Human Resources
Work Experience
Customer Support Agent
Modern Amenities
Dec 2024 - Jun 2026
Job Responsibilities:
• Resolved customer inquiries weekly via chat and email with a 95% resolution rate. • Verified and managed customer accounts accurately. • Reduced response times by 15% using CRM tools. • Maintained accurate confidential records with zero compliance issues.
Quick Stats
Certifications
Education
Bachelor's Degree
Moi University
2012 - 2015