Virtual AssistantVirtual Assistant
Albert
ID Verified$700
per month
($4/hour)
Profile Description
I'm a highly experienced Virtual Assistant and customer service professional with a strong background in client relations, sales, email marketing, and administrative support. With several years of experience supporting global companies like Amazon and PayPal, I have developed expertise in handling complex customer issues, managing data, and delivering seamless client experiences. My skill set includes customer service, QuickBooks, email marketing, research, data analysis, and cross-functional c...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Finance & Accounting
Sales & Business Development
Virtual Assistance & Admin
Specialized Skills
Marketing & Growth
Customer Success
Work Experience
Virtual Assistant
Swiftnine
Aug 2025 - Mar 2026
Job Responsibilities:
• Assisted customers with onboarding and integrating bank accounts to enable secure payment processing for their webstores. • Provided real-time chat support, handling inquiries, resolving issues, and ensuring a seamless customer experience. • Guided users through setup and troubleshooting while coordinating with internal teams to resolve complex concerns efficiently.
Email Marketing Specialist
Rachael Consulting LLC
Aug 2025 - Feb 2026
Job Responsibilities:
• Executed targeted email marketing campaigns supporting business development and government contracting services. • Conducted sourcing and market research to identify companies and agencies for contract opportunities. • Managed outbound email outreach, lead lists, and follow-ups to support pipeline development.
Senior Selling Partner Support
Amazon Operation Services
Jul 2022 - Oct 2024
Job Responsibilities:
• Served as Senior Selling Partner Support managing inventory, listings, fulfillment, logistics, and payments. • Resolved complex Seller Central issues related to account health, compliance, and performance metrics. • Supported global sellers through data analysis, root-cause investigation, and cross-functional collaboration.