Operations Manager | Client Success Manager | OnboardingOperations Manager | Client Success Manager | Onboarding
Adrian
1,500/mo
San Fernando, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,500
per month
($9/hour)
Member since February 2026
Profile Description
Operations and client success leader with 10+ years in service operations, including 5+ years running operations and supporting executives across legal, consulting, and staffing organizations. Currently Lead Onboarding Account Manager at [link hidden], overseeing the Onboarding, Legacy, and After Sales teams and owning the playbooks, performance frameworks, and training behind every client engagement. Builds the systems that make client delivery repeatable: onboarding playbooks, SOPs, evaluation...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
Customer Success
Live Chat SupportExpert
Phone SupportExpert
Social Media SupportExpert
Ticket ManagementExpert
Lead ManagementExpert
Video SupportExpert
Email SupportExpert
Technical SupportAdvanced
IntercomBeginner
Human Resources
PayrollAdvanced
SOP WritingAdvanced
HR ManagementAdvanced
Policy WritingAdvanced
US RecruitingIntermediate
Candidate SourcingIntermediate
RecruitmentIntermediate
TimekeepingIntermediate
Sales & Business Development
Lead GenerationIntermediate
Cold Email OutreachIntermediate
Proposal WritingIntermediate
Account ManagementIntermediate
Linkedin OutreachIntermediate
Cold CallingIntermediate
SalesforceIntermediate
Zoho CRMIntermediate
PipedriveIntermediate
Close.ioIntermediate
Hunter.ioBeginner
Apollo.ioBeginner
ZoomInfoBeginner
Specialized Skills
Coaching & MentoringAdvanced
OnboardingAdvanced
Performance ManagementAdvanced
HRIS ManagementAdvanced
Employee RelationsAdvanced
Corporate TrainingIntermediate
Technical TrainingIntermediate
Contract ReviewIntermediate
Paralegal ServicesIntermediate
Virtual Assistance & Admin
Research & Information GatheringAdvanced
Document ManagementAdvanced
Calendar ManagementAdvanced
Travel PlanningAdvanced
Data EntryAdvanced
Executive Assistant ServicesAdvanced
CalendlyAdvanced
Meeting CoordinationAdvanced
Email ManagementAdvanced
ClickUpAdvanced
AirtableAdvanced
AsanaIntermediate
Monday.comIntermediate
Quick Stats
Age31 years
GenderMale
English LevelFluent
ID VerificationNot verified