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Financial Management N6 graduate with practical administration experience and hands-on knowledge of Sage Pastel Partner V18 and Pastel Payroll. Proficient in processing Cash Receipts Journals (CRJ) and Cash Payments Journals (CPJ), bank reconciliations, payroll administration, and financial reporting. Detail-oriented, computer literate, and able to maintain accurate financial records in compliance with ICB standards. Seeking to apply strong organizational and bookkeeping skills in a finance department.

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I’m a friendly, motivated professional with experience in administration, insurance claims, and customer service. I’m organised, reliable, eager to learn, and passionate about contributing to a team and making a positive difference.

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Senior Technical Internal Sales Internal Sales Specialist, Technical and Exports Internal Sales Executive Desk-Based Account Manager Sales Order Controller and Telesales Consultant Technical Call Centre Agent.

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I am a professional bookkeeper with 6 years of experience in bookkeeping and accounting support. I have hands-on experience with QuickBooks Online, QuickBooks Desktop, and Xero. My skills include bank and credit card reconciliations, accounts payable and receivable, transaction categorization, and financial reporting. I am detail-oriented, organized, and committed to keeping financial records accurate and completing tasks on time. I am also a Certified QuickBooks Online ProAdvisor and a Certified Xero Advisor.

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Detail-oriented Virtual and Executive Assistant with 16+ years of experience in administrative operations, executive support, and process documentation. Known for building operational infrastructure from scratch, driving measurable outcomes, and bringing calm efficiency to fast-moving environments. Currently leading the independent build of an AI-powered agent for a U.S. real estate brokerage using the Claude API, Supabase, Vercel, and GitHub. Certified Atlas EA. Experienced across real estate operations, executive coaching support, and corporate conference delivery, with a consistent track record of anticipating needs, improving processes before being asked, and becoming genuinely useful to a team very quickly.

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my experience working in fast-paced environments has strengthened my organizational abilities, attention to detail, and time management skills. I am comfortable using computer systems, managing schedules, and ensuring accurate record-keeping. I am also a quick learner who adapts easily to new tools and processes.

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Results-driven Customer Experience Specialist with 7+ years supporting B2C and SaaS teams across email, live chat, and social DMs. Proven ability to boost customer satisfaction by 22%, cut ticket volume by 35% through self-service documentation, and identify churn signals before they become cancellations. Bilingual in English and Swahili, with hands-on experience in Intercom, CRM segmentation, and customers. io. I don't just close tickets—I find the patterns behind them, fix the root cause, and build systems that make every future customer interaction smoother.

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Strategic Team Lead overseeing a high-volume customer support unit. I specialize in driving team performance through data-driven coaching, increase in First Call Resolution (FCR) and consistently exceeding CSAT benchmarks. My focus is on balancing operational efficiency with a world-class customer experience.

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Detail-oriented Accounting Professional with 6+ years of experience in bookkeeping, General Ledger accounting, account reconciliations, journal entries, month-end close, financial reporting, and tax compliance. Proficient in QuickBooks, SAP, NetSuite, and Microsoft Excel, with experience analyzing financial statements, investigating discrepancies, and maintaining accurate, audit-ready records. Skilled in applying accounting principles, supporting timely financial reporting, and managing high-volume transactions with 98–100% accuracy and 100% on-time reporting. Committed to accuracy, confidentiality, process improvement, and reliable accounting support.

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Finance professional with 3+ years’ experience across management accounting, group bookkeeping, and commercial analysis within the hospitality sector. Experience supporting cost optimization initiatives and producing performance analysis to inform pricing and operational decisions. Exposure to executive-level reporting and stakeholder engagement.

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Results-driven Service Delivery Team Manager with a strong background in lead generation, client engagement, financial operations, and professional services (Sr Accountants). Experienced in working with both FSO companies and web development firms, I have successfully identified and qualified high-potential opportunities, conducted targeted market research, and built sustainable pipelines that align with organizational goals. Skilled in leveraging tools such as LinkedIn Sales Navigator, Google, and CRM (Hubspot, Salesforce, Zendesk, Zoho, GHL) systems to streamline processes and enhance service delivery outcomes. In addition to driving business growth, I managed Accounting, and Accounts Receivable functions, ensuring accurate invoicing, timely collections, and effective reconciliation to support healthy cash flow and client satisfaction. I excel at reaching key decision-makers, aligning prospects with tailored service offerings, and ensuring seamless coordination between sales, marketing, and delivery teams. My approach emphasizes operational efficiency, customer satisfaction, and business growth, making me adept at managing service delivery frameworks that drive measurable results.

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Dedicated and detail-oriented Assistant Administrator with over 10 years of combined experience in office administration, banking operations, and customer service. Skilled in managing calendars, correspondence, filing systems, and stakeholder relationships, with a strong track record of supporting senior managers and ensuring smooth day-to-day operations. Known for being organized, methodical, and reliable, with excellent interpersonal and communication skills built across front-line and administrative roles. Currently furthering my qualifications through an LLB at UNISA, bringing a growing understanding of legal principles alongside strong practical administrative expertise. Committed to continuous learning and delivering high-quality, professional support in any team environment.

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Results-driven Virtual Professional with experience in bookkeeping, accounts payable and receivable support, invoicing, expense tracking, financial recordkeeping, and data entry. Skilled in Excel, QuickBooks, Xero, and other accounting tools, with a strong focus on accuracy, timely processing, and maintaining organized financial records. Experienced in reviewing transactions, identifying discrepancies, and supporting efficient financial operations. Reliable, detail-oriented, and proactive, I take ownership of my work and help businesses maintain accurate records, streamline accounting tasks, and make informed financial decisions.

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Detailed oriented and adoptable professional with experience as a financial advisor, virtual assistant and accounts Assistant. Skilled in customer relationship management, financial record keeping, Administrative support, scheduling, data entry, invoicing and communication. Experienced in assisting clients with financial services, handling accounts documentation and supporting day to day accounting operations. Strong Organizational, multitasking and problem solving abilities with proficiency in Microsoft Office and online communication tools

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I am an experienced Virtual Assistant with specialization in Bokkeeping and Accounting. I specialize in AP/AR, Tax, Bank Reconciliation.

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I have experience in Accounts Administration, Bookkeeping, and general administrative support, handling day-to-day accounting tasks such as Accounts Payable, Accounts Receivable, invoicing, payment follow-ups, expense tracking, payroll support, data entry, and maintaining accurate financial records. I am experienced in using accounting and business tools such as Xero, Odoo, Wave, Sage, CRM systems, Google Sheets, and Google Drive. I am also comfortable managing emails, preparing reports, organizing documents, coordinating with clients and suppliers, and handling confidential information. What makes me a great hire is that I am organized, detail-oriented, reliable, and able to work independently with minimal supervision. I can manage multiple priorities while meeting deadlines, and I always make sure my work is accurate and properly documented. I am also a fast learner and adaptable to new systems and processes, which allows me to provide dependable support to both the accounting and administrative sides of the business.

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Detail-oriented Bookkeeper and Administrative Professional with over 5 years of experience supporting U.S.-based businesses across property management, HVAC, construction, solar, and service industries. Experienced in full-cycle bookkeeping, including accounts payable and receivable, bank and credit card reconciliations, transaction categorization, payroll support, financial reporting, and general ledger maintenance. Proficient in QuickBooks Online and Desktop, AppFolio, ServiceTitan, Housecall Pro, Xero, Dext, and Hubdoc. Skilled in property-level accounting, rental income and expense tracking, tenant ledger reconciliation, and maintaining accurate financial records. Reliable, organized, and committed to delivering accurate bookkeeping and administrative support while meeting deadlines and maintaining confidentiality.

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Seasoned and experienceedcustomer service champion with 4 years+ in a fast paced environment seeking to apply my abilities and grow professionally

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I'm a Senior Executive Assistant and Executive Operations professional with over 15 years of experience delivering top-notch support to CEOs, Chairmen, Managing Directors, and senior leaders in dynamic, multi-stakeholder settings. I excel in managing complex calendars, coordinating international travel, and handling executive logistics, all while ensuring confidentiality in correspondence. My expertise also includes preparing for meetings, creating presentations, compiling reports, and tracking minutes and action items. I've successfully facilitated communication among C-suite executives, government officials, regulators, investors, partners, and internal teams, making sure that priorities are addressed from start to finish. I’m recognized for being exceptionally organized, proactive, discreet, and straightforward. I thrive in independent roles, where I can anticipate the needs of executives and juggle competing priorities with sound judgment. I have a strong command of Microsoft Office, Excel/Google Sheets, Notion, Odoo, and various AI-powered productivity tools, and I leverage technology to enhance executive workflows, documentation, reporting, and operational follow-up. With a diploma in Business Administration and extensive hands-on experience, I have a solid track record of supporting senior executives and driving operational success.

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Detail-oriented Cooperative Business graduate (Accounting Option) with experience in financial records management, account verification, transaction processing, reconciliation support, and administrative operations. Skilled in reviewing and maintaining accurate financial records, identifying discrepancies, preparing reports, and supporting compliance processes. Proficient in Microsoft Excel, Word, Power BI, and records management systems. Strong analytical, organizational, and communication skills with a commitment to accuracy, confidentiality, and efficient financial operations.

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