administrator, customer service, receptionis, visual assi

funeka

4,000/mo
Johannesburg , South Africa
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated and detail-oriented Assistant Administrator with over 10 years of combined experience in office administration, banking operations, and customer service. Skilled in managing calendars, correspondence, filing systems, and stakeholder relationships, with a strong track record of supporting senior managers and ensuring smooth day-to-day operations. Known for being organized, methodical, and reliable, with excellent interpersonal and communication skills built across front-line and adminis...

Top Skills

B2B Sales · <1 yearCalendar Management · <1 yearCalendly · <1 yearCanva · <1 yearCold Calling · <1 year

Skills & Expertise

Customer Success

Phone SupportBeginner
Email SupportBeginner
Live Chat SupportBeginner
Video SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner
ZendeskBeginner
Customer.ioBeginner
LiveChatBeginner
FreshdeskBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Python (Pandas/NumPy)Beginner
SQLBeginner
TableauBeginner
Power BIBeginner
Data VisualizationBeginner
Google Analytics 4Beginner
Data MiningBeginner

Design & Creative

CanvaBeginner
Presentation DesignBeginner

Finance & Accounting

QuickBooksBeginner
SageBeginner
Financial ReportingBeginner

Sales & Business Development

B2B SalesBeginner
Lead GenerationBeginner
Cold CallingBeginner
Sales PresentationsBeginner
SalesforceBeginner
ZoomInfoBeginner

Software Development

JavaScript (ES6+)Beginner
HTML5/CSS3Beginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
CalendlyBeginner
Research & Information GatheringBeginner
Monday.comBeginner
LinearBeginner

Work Experience

assistant administrator

moshoeshoe logistic company

Feb 2018 - Feb 2024

Email SupportCustomer.ioPhone SupportLive Chat SupportLead Management

receptionist

moshoeshoe logistic company

Feb 2016 - Feb 2018

Phone SupportEmail SupportCustomer.ioZendeskExcel (Advanced)Data EntryExecutive Assistant ServicesCalendlyMonday.com

customer service representative

absa bank

Sep 2012 - Sep 2014

Data EntryQuickBooksFinancial ReportingExcel (Advanced)Lead ManagementCustomer.ioDocument ManagementEmail ManagementSalesforceLead GenerationSales Presentations

teller

absa bank

Feb 2009 - Sep 2012

Financial ReportingSalesforceCustomer.io

Quick Stats

Age39 years
English LevelFluent
ID VerificationNot verified

Certifications

administration

Education

Bachelor's Degree

unisa

2024 - 2026