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Customer service and administrative professional with 8 years of experience in customer support, account management, and client relations, including over 3 years supporting an Australian RPL company. Skilled in managing client portfolios, handling inquiries, maintaining accurate records, coordinating follow-ups, and supporting daily operations. Experienced in sales support, customer communication, and social media content creation. Organized, detail-oriented, adaptable, and committed to delivering excellent customer service and efficient administrative support in a remote work environment.

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Professional Summary Motivated and customer-focused professional with experience in customer service, telesales, and data entry. Skilled in communication, problem-solving, handling customer inquiries, and managing tasks efficiently. A fast learner who is detail-oriented, adaptable, and eager to learn new skills while contributing to the success of the team.

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Experienced Customer Service and Administrative Professional with 16 years of customer service experience and strong skills in administrative support, communication, problem-solving, and client relations.Organized, adaptable, and reliable, with experience handling daily operations, customer concerns, outbound calls, and coordination tasks. Committed to delivering excellent service, supporting team goals, and continuously learning new skills.

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Proficient in following HIPAA policy, providing benefits and eligibility -such as covered CPT and ICD-10 codes, checking Pre-authorization and referral requirements, processing medical claims denial. Have 3 years experience as healthcare representative assisting providers for their concerns in verifying patient's insurance.

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I have over six years of experience in customer service and business operations. I began as a Team Member at Kenny Rogers Roasters, where I focused on customer satisfaction, food preparation, and maintaining health standards. Later, I worked 4.5 years in the BPO industry as a Customer Service Representative, handling client inquiries, account management, and support in a fast-paced environment. I bring strong communication skills, advanced English proficiency, problem-solving ability, and efficiency in time management and digital organization. I’m also proficient with office tools, CRM platforms, and project management software, making me adaptable and well-prepared for Virtual Assistant roles.

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Customer-focused professional with 7+ years of experience in appointment setting, customer service, technical support, and Google Ads management. Skilled in handling inbound and outbound communications, resolving technical issues, managing client relationships, and optimizing digital marketing campaigns. Known for strong communication, problem-solving, and delivering excellent customer experiences while helping businesses achieve their goals.

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I’m a Virtual Assistant with several years of hands-on experience in foreclosure overages, lead generation, and skip-tracing. I specialize in keeping operations organized and efficient—whether it’s managing CRMs, handling client communication, or maintaining accurate data. I’m skilled with Microsoft Office, Adobe Photoshop, and CRM systems, and I take pride in being adaptable, detail-focused, and dedicated to helping teams succeed.

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Hey, I'm Hamuel Palallos Senior Software Engineer I build scalable full-stack solutions with modern web and mobile technologies. Based in the Philippines, driving innovation through code and architecture. I also have experience in Social Media Marketing where I created organic graphics.

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I’m a digital marketer with 7 years of experience in social media, content and websites. I plan content calendars, edit short videos, design graphics in Canva, and help with WordPress websites. I’ve worked with businesses in real estate, mortgage, wellness and consulting, mostly in the US and Australia. I’m reliable and organized, and I can work on my own without much supervision.

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Results-driven Senior Account Executive and Full-Cycle Sales Professional with over a decade of comprehensive expertise in strategic pipeline management, consultative selling, technical product demonstrations, and driving revenue growth across international markets. Proven track record of consistently exceeding monthly and quarterly targets by executing end-to-end sales processes—from cold outreach and deep-dive discovery sessions to closing high-value contracts and optimizing client onboarding. Adept at leveraging advanced CRM platforms (Salesforce, HubSpot) and lead generation tools (ZoomInfo, Lusha, Apollo) to forecast revenue, maintain rigorous pipeline hygiene, and deliver tailored ROI solutions. Recognized for exceptional team leadership, solution selling, and market analysis that cultivate long-term customer loyalty and business scalability.

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I have experience in project administration, operations, customer service, sales, and general administrative support. In my previous roles, I coordinated projects, communicated with clients and suppliers, managed documentation, followed up on payments, processed invoices, assisted with compliance certificates, and kept track of project milestones and deadlines. I also have experience with CRM systems, Microsoft Office, Excel spreadsheets, email, WhatsApp, Slack, and Hubstaff. My responsibilities have included maintaining accurate records, handling customer enquiries and disputes, resolving issues, managing stock information, and ensuring that daily operations run smoothly. I have a strong sales background and enjoy building relationships with customers, understanding their needs, and finding suitable solutions. I am organised, adaptable, and comfortable working independently, managing multiple tasks, and communicating with different people. I take pride in being reliable, detail-oriented, and following through on tasks until they are resolved.

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Experienced Executive Assistant with strong expertise in administration, project management, calendar coordination, client support, and team collaboration. Highly organized, detail-oriented, and committed to delivering exceptional results.

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Results-driven Customer Experience Specialist with 7+ years supporting B2C and SaaS teams across email, live chat, and social DMs. Proven ability to boost customer satisfaction by 22%, cut ticket volume by 35% through self-service documentation, and identify churn signals before they become cancellations. Bilingual in English and Swahili, with hands-on experience in Intercom, CRM segmentation, and customers. io. I don't just close tickets—I find the patterns behind them, fix the root cause, and build systems that make every future customer interaction smoother.

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A versatile professional with experience in administrative, human resource and marketing management. I specialize in keeping operations organized, managing communications, creating engaging content, and supporting marketing initiatives from planning through execution. I’m highly organized, detail-oriented, adaptable, and comfortable managing multiple priorities in fast-paced remote environments.

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I have 9 years of experience working remotely as a Project Manager, Shopify Virtual Assistant, Social Media Manager, and Client Acquisition Coach. I have handled project coordination, team management, task delegation, and workflow optimization to ensure smooth daily operations. In e-commerce, I have managed product listings, order fulfillment, customer support, and store optimization. I also have experience in SEO, including keyword research, competitor analysis, and improving meta descriptions for better search visibility. Additionally, I have worked as a Real Estate Virtual Assistant, supporting property research, CRM updates, data entry, and client communication.

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I graduated Bachelor in Science in Information Technology and I'm Technically inclined. Familiar in some Operating Systems like Microsoft and MAC. I have also a background in MSOFFICE and some Database softwares like MSACCESS. I had background in sorting candidates because I was a Recruitment Associate in a BPO Company. Last but not least, I started my Real Estate experience and I passed the PRC Board Exam for Real Estate Broker. Primary skills were Negotiation, Client Viewing and Documentation.

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I'm a Social Media Manager with over six years of experience in social media management, content creation, and digital marketing. I enjoy building content strategies, creating engaging content from scratch, and turning existing materials into high-performing social media assets. Beyond content, I'm experienced in managing websites, coordinating brand partnerships, organizing marketing operations, and improving workflows. I take ownership of my work, stay proactive, and always look for ways to help a brand grow while supporting its long-term vision. I handle promoting a business online through social media, content, and digital campaigns. My role usually includes creating posts, managing ads, tracking results, and using tools like CRM systems to generate and nurture leads. The goal is to help the business reach more people, build trust with the audience, and turn that attention into actual customers.

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Staff Nurse * Healthcare / Nurse Virtual Assistant Virtual Triage Nurse and Medical Scribe Social Media Manager and Content Editor / Creator WordPress / Hostinger Website Developer

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I am a technical digital marketer with extensive experience scaling revenue and maximizing return on ad spend for e-commerce brands and professional service businesses. By engineering high-performing Google Ads and Meta Ads campaigns, I target high-intent local search terms, optimize daily ad budgets and refine audience targeting to consistently drive qualified lead volume. My approach bridges the gap between creative marketing execution and data-driven performance tracking to ensure every campaign delivers measurable growth. Beyond paid advertising, I offer robust secondary expertise in AI workflow automation and custom website development. I actively build automated lead generation pipelines and integrate CRM systems using tools like n8n. My technical stack also includes headless web architectures, React, JavaScript and Python, allowing me to construct seamless digital environments that convert incoming ad traffic into loyal customers. I am highly comfortable managing technical infrastructure alongside marketing deliverables in fast-paced remote environments. I am currently seeking remote contract or full-time opportunities with forward-thinking digital agencies or tech-focused brands. Based in East Africa Time (EAT), I offer flexible availability to overlap with global teams. I am ready to integrate seamlessly into your existing workflows and drive immediate value through strategic paid media and technical automation.

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