Virtual AssistantVirtual Assistant
Melanie
ID Verified110/mo
Iloilo, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone
$110
per month
($1/hour)
Member since March 2026
Profile Description
I have over six years of experience in customer service and business operations. I began as a Team Member at Kenny Rogers Roasters, where I focused on customer satisfaction, food preparation, and maintaining health standards. Later, I worked 4.5 years in the BPO industry as a Customer Service Representative, handling client inquiries, account management, and support in a fast-paced environment. I bring strong communication skills, advanced English proficiency, problem-solving ability, and effici...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Content & Writing
CopywritingBeginner
Email CopywritingBeginner
Editorial Calendar ManagementBeginner
Blog WritingBeginner
AI & Automation
GitHub CopilotBeginner
Customer Success
Data & Analytics
Design & Creative
Marketing & Growth
Sales & Business Development
B2B SalesBeginner
Specialized Skills
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
Work Experience
Customer Care Representative
IQOR
May 2024 - Feb 2026
CSR1
TDCX
Mar 2023 - May 2024
Sr. Associate
WNS
Aug 2021 - Mar 2023
Team Member
Kenny Rogers Roaster
May 2019 - May 2021
Quick Stats
Age27 years
GenderFemale
English LevelConversational
ID VerificationVerified