Virtual Assistant

Melanie

ID Verified
110/mo
Iloilo, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have over six years of experience in customer service and business operations. I began as a Team Member at Kenny Rogers Roasters, where I focused on customer satisfaction, food preparation, and maintaining health standards. Later, I worked 4.5 years in the BPO industry as a Customer Service Representative, handling client inquiries, account management, and support in a fast-paced environment. I bring strong communication skills, advanced English proficiency, problem-solving ability, and effici...

Skills & Expertise

Content & Writing

AI & Automation

Customer Success

Data & Analytics

Design & Creative

CanvaBeginner
CapCutBeginner

Sales & Business Development

B2B SalesBeginner

Specialized Skills

Virtual Assistance & Admin

Work Experience

Customer Care Representative

IQOR

May 2024 - Feb 2026

CSR1

TDCX

Mar 2023 - May 2024

Sr. Associate

WNS

Aug 2021 - Mar 2023

Team Member

Kenny Rogers Roaster

May 2019 - May 2021

Quick Stats

Age27 years
GenderFemale
English LevelConversational
ID VerificationVerified