Krista

Project Manager/YouTube Strategist/Customer Support/ECOM VA

Krista

ID Verified
800/mo
Cebu City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have 9 years of experience working remotely as a Project Manager, Shopify Virtual Assistant, Social Media Manager, and Client Acquisition Coach. I have handled project coordination, team management, task delegation, and workflow optimization to ensure smooth daily operations. In e-commerce, I have managed product listings, order fulfillment, customer support, and store optimization. I also have experience in SEO, including keyword research, competitor analysis, and improving meta descriptions ...

Top Skills

Account Management · <1 yearAsana · <1 yearCalendar Management · <1 yearCalendly · <1 yearCanva · <1 year

Skills & Expertise

Content & Writing

Product DescriptionsBeginner
Editorial Calendar ManagementBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
LiveChatBeginner

Design & Creative

CanvaBeginner
YouTube OptimizationBeginner
CapCutBeginner

E-commerce & Marketplace

ShopifyBeginner
Product Listing OptimizationBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
DropshippingBeginner
WordPressBeginner

Finance & Accounting

QuickBooksBeginner

Human Resources

RecruitmentBeginner

Marketing & Growth

Content StrategyBeginner
LinkedIn OptimizationBeginner
YouTube Channel ManagementBeginner
Influencer OutreachBeginner
Community ManagementBeginner

Real Estate Operations

Real Estate ListingBeginner

Sales & Business Development

Account ManagementBeginner
SalesforceBeginner

Specialized Skills

Contract ReviewBeginner
OnboardingBeginner
Performance ManagementBeginner
Coaching & MentoringBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner

Work Experience

YouTube Project Manager

Fast Forward Media

Nov 2015 - May 2022

Product DescriptionsPhone SupportZendeskYouTube OptimizationEditorial Calendar ManagementSocial Media SupportCanvaShopifyLive Chat SupportTicket ManagementProduct Listing OptimizationDropshippingRecruitmentWordPressContent StrategyLinkedIn OptimizationOrder FulfillmentCommunity ManagementSalesforcePerformance ManagementData EntryCalendar ManagementOnboardingContract ReviewCoaching & MentoringYouTube Channel ManagementInfluencer OutreachAccount ManagementMeeting CoordinationCalendlyResearch & Information GatheringDocument ManagementAsanaPersonal Assistant ServicesEmail ManagementExecutive Assistant ServicesTrelloNotion

Quick Stats

Age34 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified

Education

Bachelor's Degree

University of San Jose Recoletos

2008 - 2012