Lycir

Virtual Assistant, Lead Manager, CRM Manager, Cold Caller

Lycir

800/mo
General Santos City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m a Virtual Assistant with several years of hands-on experience in foreclosure overages, lead generation, and skip-tracing. I specialize in keeping operations organized and efficient—whether it’s managing CRMs, handling client communication, or maintaining accurate data. I’m skilled with Microsoft Office, Adobe Photoshop, and CRM systems, and I take pride in being adaptable, detail-focused, and dedicated to helping teams succeed.

Top Skills

Excel (Advanced) · 5 yearsGoogle Sheets (Advanced) · 5 yearsAccount Management · <1 yearAdobe Photoshop · <1 yearB2B Sales · <1 year

Skills & Expertise

AI & Automation

ZapierBeginner
Multi-modal AIBeginner
Data LabelingBeginner
Synthetic Data GenerationBeginner

Content & Writing

Email CopywritingBeginner
Product DescriptionsBeginner
ScriptwritingBeginner
Editorial Calendar ManagementBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert
Data VisualizationBeginner
Google Analytics 4Beginner
Data MiningBeginner

Design & Creative

Adobe PhotoshopBeginner
CanvaBeginner
CapCutBeginner
YouTube OptimizationBeginner

Real Estate Operations

Real Estate ListingBeginner
MLS ManagementBeginner
PropStreamBeginner

Sales & Business Development

B2B SalesBeginner
Lead GenerationBeginner
Cold CallingBeginner
Sales Funnel ManagementBeginner
Cold Email OutreachBeginner
Proposal WritingBeginner
NegotiationBeginner
Account ManagementBeginner
SalesforceBeginner

Specialized Skills

Legal ResearchBeginner
Intellectual PropertyBeginner
Online Course CreationBeginner
Technical TrainingBeginner

Virtual Assistance & Admin

Data EntryBeginner
Email ManagementBeginner
Calendar ManagementBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner

Work Experience

CRM Manager and Lead Manager

Esquire Asset Recovery LLC

Oct 2025 - Sep 2026

Key Achievements:

Engineered and optimized end-to-end lead tracking and automated follow-up workflows while developing targeted SMS engagement strategies to drive strategic partnerships. Proven track record in troubleshooting complex CRM application errors and resolving systemic operational bottlenecks. Actively contributes to cross-functional research and strategic development to build, refine, and implement scalable Standard Operating Procedures (SOPs).

ZapierPhone SupportLead ManagementData VisualizationReal Estate ListingPropStreamSales Funnel ManagementData EntryLead Generation

Virtual Assistant

M-Factor LLC

Mar 2025 - Sep 2025

Key Achievements:

In my role,I’ve gained hands-on experience in customer engagement, data analysis, and lead management.I handle end-to-end lead generation, which includes researching deed transfers, verifying sale dates, and preparing detailed reports outlining surplus fund amounts.I also perform skip-tracing to locate accurate contact information and conduct cold calls to reach clients entitled to foreclosure overages. My goal is to clearly communicate how our services can help them recover their funds efficiently and without inconvenience.

Virtual Assistant, Lead Generation

Foreclosure Academy

Sep 2024 - Sep 2025

Key Achievements:

I am responsible for generating leads and preparing detailed reports that include surplus fund amounts, sale dates, deed transfer research, and skip-traced contact information.I also conduct cold calls to clients with surplus funds (foreclosure overages), guiding and convincing them to work with our team to claim their funds efficiently and without hassle. Through this role,I have developed strong skills in customer engagement, data analysis, and lead management.

Sales Associate/Product Specialist

Davao Vivo Mobile Tech Inc.

Apr 2019 - Oct 2022

Key Achievements:

On the Frontline, marketing pitch of our tech products. Mastered Sales and Marketing especially on the ground, engaging prospect clients to avail our products and services. •Developed and maintained relationships with customers to drive sales and promote brand loyalty. •Conducted product demonstrations and provided in-depth product knowledge to customers to increase sales and customer satisfaction.

Graphics Designer & Machine Operator

CKAYMOE ADS & SIGN

Jan 2017 - Mar 2019

Key Achievements:

Gain an ample experience in Graphic design like poster layouts, magazine or flyers design and etc.. Profecient in design tools like Canva, Adobe Photoshop, Adobe Lightroom and etc..

Quick Stats

Age29 years
English LevelFluent
ID VerificationNot verified

Education

Associate's Degree

ACLC College General Santos

2012 - 2014