Discover Full-Time Remote Professionals Worldwide

Profile Description

I am a customer service and telesales professional with hands-on experience in telecommunications and health sectors, handling 50+ customer interactions daily across calls, chats, and emails. I have maintained CSAT scores above 90% and QA scores above 95% using platforms such as Zendesk, Freshdesk, and Salesforce Service Cloud. I have also worked as a communications intern in public health, creating digital content that reached up to 100,000 views on Instagram and X.

Top Skills

Profile Description

I help businesses automate repetitive tasks, follow up with leads automatically, and connect their tools so they can focus on growing their business instead of managing manual processes. Here's what I can do for you: Business Workflow Automation I build end-to-end automation using GoHighLevel, Zapier, Make, and n8n to connect your business processes and eliminate repetitive work. Lead Management & Follow-Ups - Capture and route leads automatically - Send personalized email and SMS follow-ups - Schedule appointments and reminders - Automate payment workflows - Keep your CRM and sales pipeline updated AI & Intelligent Automation I build workflows using AI and conditional logic to handle different scenarios, make decisions, and automate more than just simple tasks. App Integrations I connect your CRM, marketing platforms, payment systems, and other business tools so your data flows where it needs to go. Automated Reporting & Dashboards I build automated data pipelines and dashboards to help you track performance without manually compiling reports. My goal is simple: help you spend less time on repetitive tasks, run your operations more efficiently, and scale without adding unnecessary manual work.

Top Skills

Profile Description

I have almost 10 years of experience as a Virtual Assistant, with a background in digital marketing, executive assistance, real estate, and administrative support. Throughout my career, I've handled social media management, content creation, graphic design, email marketing, CRM management, client communication, and day-to-day business operations. I've also gained experience coordinating projects, managing multiple clients, and working with different teams to meet deadlines. What makes me a great hire is my ability to adapt quickly, work independently, and take ownership of my responsibilities. I'm proactive, reliable, and always willing to learn new tools and processes. I take pride in delivering quality work, communicating clearly, and making my clients' daily operations easier. I'm looking for a long-term opportunity where I can contribute my skills, continue growing professionally, and become a valuable part of the team.

Top Skills

Profile Description

I have the experience of using Microsoft excel and Microsoft Word. I have the skills to do the required tasks in time. I can communicate, generate ideas .

Top Skills

Profile Description

Travel VA | Operations Support VA | E-commerce, Customer Service & Business Administration I help business owners and growing teams keep their daily operations organized through efficient administrative support, customer service, e-commerce management, and content coordination. With experience supporting e-commerce and service-based businesses, I handle tasks such as Shopify order management, customer enquiries, WordPress content publishing, calendar and booking coordination, social media scheduling, and workflow documentation. My focus is on maintaining reliable systems, streamlining repetitive tasks, and ensuring day-to-day operations run smoothly. **Core Areas of Support** - Operations & Administrative Support - Shopify Order Management & E-commerce Assistance - Customer Service & Email Support - WordPress Content Management & Publishing - Calendar, Booking & Schedule Coordination - Social Media Content Scheduling - Documentation, SOPs & Process Organization - Business Coordination & Workflow Management **Tools & Platforms** Shopify, Google Workspace, WordPress, Canva, Meta Business Suite, ContentStudio, Flodesk, ChatGPT, and Google Gemini. I take a structured, detail-oriented approach to managing tasks, organizing information, and supporting business workflows. I also leverage AI tools to assist with research, communication, content preparation, and productivity while maintaining accuracy and a professional standard of work. I'm open to working with business owners, agencies, and growing teams seeking dependable operational support to improve efficiency, maintain organized systems, and deliver a consistent customer experience.

Top Skills

Profile Description

I specialize in taking the stress out of the revenue cycle by chasing down outstanding payments and resolving billing hurdles with persistence and care. Beyond the numbers, I act as a true right-hand partner, handling the daily administrative "heavy lifting" so healthcare providers can breathe easier and focus on their patients. My approach combines technical expertise in medical reimbursement with a genuine commitment to making my clients' workdays smoother and more productive.

Top Skills

Profile Description

Dear Hiring Manager, I am writing to express my interest in joining your team. I have over nine years of professional work experience, most recently serving as a Revenue Analyst in the short-term rental and property management industry. In this role, I analyzed pricing strategies, monitored market trends, optimized property performance, managed distribution channels, and collaborated with different teams to maximize occupancy and revenue. This experience strengthened my analytical, problem-solving, and decision-making skills while allowing me to thrive in a fast-paced, results-driven environment. I enjoy learning new systems, understanding company policies and procedures, and adapting quickly to new work environments. I am eager to expand my knowledge, and I am always open to training, constructive feedback, and continuous improvement. I take pride in being dependable, proactive, and able to work independently once I fully understand a process. I am fluent in English, both written and spoken, which has enabled me to communicate effectively with colleagues, clients, and customers in the United States. Throughout my career, I have consistently demonstrated a strong work ethic, attention to detail, and a commitment to delivering high-quality results. I am excited about the opportunity to join your company because of its commitment to employee growth, performance, and career development. I would welcome the chance to discuss how my skills and experience can contribute to your team. Thank you for your time and consideration. I look forward to the opportunity to speak with you further.

Top Skills

Profile Description

I am writing to express my interest in the Human Resource Officer position I am a Human Resource Management professional with a Bachelor’s degree in Human Resource Management, IHRM professional certification, and progressive experience supporting end-to-end HR operations, recruitment, employee relations, performance management, HR administration, compliance, and outsourced workforce management. In my current role as an HR Manager at Prosper HR, I provide HR support across multiple sister companies and manage HR operations for various client organizations. My responsibilities include full-cycle recruitment, onboarding, employee documentation, contracts, performance management, disciplinary processes, employee engagement, HR reporting, payroll support, attendance management, and ensuring compliance with Kenyan employment legislation and organizational policies. I have also managed large outsourced workforces and supported HR operations for established organizations across different sectors. My experience has strengthened my ability to work in fast-paced environments, manage competing priorities, maintain confidential employee records, and provide practical HR solutions aligned with business needs. I am particularly experienced in employee relations, recruitment and selection, policy implementation, workforce management, and handling sensitive HR matters professionally and confidentially. In addition to my HR background, I am currently undertaking Project Management training at Computer Pride, which is strengthening my skills in project planning, stakeholder management, coordination, risk management, implementation, and monitoring of deliverables. I believe this additional capability will enable me to contribute effectively cross-functional HR initiatives and organizational projects. I am particularly attracted to this opportunity because of dynamic, multi-brand environment. I would welcome the opportunity to bring my practical HR experience, strong understanding of Kenyan labour practices, problem-solving ability, and commitment to employee wellbeing and organizational performance to your team

Top Skills

Profile Description

Experienced professional with 5 years in administrative support, virtual assistant and customer support. Proven track record in managing international client tasks, scheduling, and email management with a 5-star satisfaction rating. Skilled in AI tools, task prioritization, and customer communication, ensuring efficient and accurate service delivery.

Top Skills

Profile Description

A highly motivated and adaptable professional with valuable experience in data entry, customer service, and technical email support. Throughout a diverse career in the business process outsourcing (BPO) and administrative support industries, I have developed strong communication, organizational, and problem-solving skills while maintaining a high level of professionalism and attention to detail. As a Data Entry Associate, I gained extensive experience in accurately entering, verifying, and maintaining large volumes of data while ensuring data integrity and confidentiality. This role strengthened my ability to work efficiently under deadlines, manage multiple tasks simultaneously, and pay close attention to details to deliver accurate results. In my role as an Email Support Representative, I provided timely and effective assistance to customers through written communication, addressing inquiries, resolving concerns, and ensuring customer satisfaction. This experience enhanced my written communication skills, customer relationship management abilities, and capacity to handle complex situations with professionalism and empathy. As a Customer Service Associate, I interacted with customers to provide information, resolve issues, and deliver positive customer experiences. Working in a fast-paced environment allowed me to develop strong interpersonal skills, patience, active listening, and the ability to remain composed while addressing customer concerns. Through these experiences, I have built a solid foundation in administrative support, customer service, data management, and digital communication. I am proficient in using various office and productivity tools, capable of working independently or as part of a team, and committed to continuous learning and professional growth. My background demonstrates a strong work ethic, reliability, and the ability to adapt quickly to new challenges and responsibilities while consistently contributing to organizational success.

Top Skills

Profile Description

Experienced Academic Administrator & Executive Support Specialist with a background in higher education operations, client relationship management, and teaching. Holds an AB-English with expertise in university administrative systems, executive assistance, event management, and stakeholder engagement.

Top Skills

Profile Description

Im working as admin Associate at home choice since [phone hidden] and currently working at homechoice ad admin

Top Skills

Profile Description

Registered Nurse with a life sciences background and formal training in Good Clinical Practice, Human Subjects Protection, and Introduction to Clinical Research. Over six years of experience producing and reviewing accurate, compliant clinical documentation in regulated healthcare settings, with hands on exposure to quality and audit standards through JCI audit involvement. Meticulous, detail driven, and comfortable working independently in a remote setting with highly confidential information. Bringing a clinical foundation and quality control mindset to the editing and verification of protocols, informed consent forms, and clinical study reports, with strong Microsoft Word skills including track changes and comments.

Top Skills

Profile Description

Hi, I’m Bryan A. Macapagal. I’m detail‑oriented and skilled in admin support, data entry, and social media management. I have 3 years of experience as a Real‑Time Analyst and Contract Loading Analyst, monitoring agents and call queues, arranging schedules, and sending daily reports to managers. I also worked as a Contract Loading Analyst, handling hotel contracts, updating rates and availability, and sending reports to market managers. I have almost 1 year of experience at Teleperformance as a Social Media Reviewer, removing government‑related posts worldwide. I’m skilled in communication, teamwork, time management, and problem‑solving. I am skilled in communication, teamwork, time management, and problem-solving. I am responsible, adaptable, and always eager to learn new skills. My goal is to help small businesses and entrepreneurs focus on growth while I take care of the numbers. With expertise in tools such as Salesforce, Genesys, Excel, Derwent, SQL, QuickBooks and Outlook, I ensure that financial data is accurate, up-to-date, and easily accessible.

Top Skills

Profile Description

Dedicated Psychology graduate with hands-on experience in customer service, administrative support, and social media marketing. Skilled in effective communication, problem-solving, and client handling, with a proven ability to manage inquiries, support daily operations, and maintain accurate documentation. Adaptable, detail-oriented, and customer-focused, with experience using digital tools and AI platforms to improve workflow and engagement. A reliable team player with strong interpersonal skills, eager to contribute value and grow within a dynamic organization.

Top Skills

Profile Description

Experienced Senior IT Business Analyst and EDI / ERP Integration Specialist with over a decade of hands-on expertise optimizing supply chain workflows, B2B data exchanges, and enterprise platform implementations. ​Throughout my career—spanning roles at Connext, Deel IT, Booth & Partners, Abbott, Eiger, and B2Be—I have specialized in bridging complex business requirements with technical execution. My core strength lies in designing and managing seamless EDI integrations (ANSI X12, EDIFACT) across various ERP systems (including SAP), streamlining operations, and driving end-to-end IT business analysis. ​Core Skills & Focus Areas: ​Business Analysis & IT Integration: Requirements gathering, gap analysis, process optimization, SAP implementations. ​EDI & ERP Architecture: B2B integration, transaction mapping, partner onboarding, enterprise data mapping. ​Cross-Functional Leadership: Collaborating with global remote teams, external partners, and key stakeholders to deliver scalable technology solutions. Today, as a Senior IT Business Analyst, I specialize in SAP implementations, system integration strategy, and optimizing data flow for global teams. If you'd like to connect regarding IT business analysis, EDI architecture, or ERP solutions, feel free to reach out!

Top Skills

Profile Description

I am seeking remote or office-based opportunities in roles related to Virtual Assistance, Inside Sales, Customer Support, or Administrative Support. I am open to full-time or long-term positions where I can apply my skills in lead generation, CRM management, data entry, and client communication. I prefer structured but fast-paced environments where I can contribute to improving workflow efficiency, supporting sales or operations teams, and delivering accurate, timely results. I am highly organized, adaptable, and committed to continuous learning and professional growth. My goal is to be part of a team where I can add value through strong communication, attention to detail, and reliable execution of tasks.

Top Skills

Profile Description

Detail-oriented and versatile Finance and Virtual Support Professional with a strong background in accounting science and hands-on experience across bookkeeping, financial administration, and remote executive assistance. Proven track record in managing full-cycle bookkeeping, bank reconciliations, accounts payable/receivable, and financial reporting using cloud platforms such as QuickBooks, Sage, and Oracle. Adept at streamlining administrative workflows, managing complex schedules, and delivering reliable remote operations support. Strong communicator with certified ESL instructional background, exceptional organization skills, and a results-driven mindset focused on accuracy and efficiency.

Top Skills

Profile Description

Detail-oriented and proactive professional with a background in finance, administrative support, marketing, and small-business operations. Experienced in data management, spreadsheet maintenance, record validation, report preparation, online research, and professional communication. Proficient in Google Workspace, Microsoft Office, Trello, Notion, Canva, and Odoo, with training in QuickBooks Online. Highly organized, adaptable, and capable of working independently, managing multiple priorities, and identifying opportunities to improve workflows. Eager to provide reliable virtual assistance and contribute to efficient business operations.

Top Skills

Profile Description

Detail-oriented Bookkeeper and Business Operations Partner with 10 years of experience in accounting, bookkeeping, administrative support, and operations. Skilled in QuickBooks Online, Xero, bank reconciliations, accounts payable and receivable, financial reporting, and process improvement. Experienced in supporting daily business operations, maintaining accurate financial records, and streamlining workflows. QuickBooks ProAdvisor and Xero Certified Specialist with a strong commitment to accuracy, efficiency, and helping business owners make informed decisions and grow their businesses.

Top Skills