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Profile Description

I am adaptable and detail-oriented professional with experience in executive assistance, customer service, administrative support, digital communications, social media management, video editing, CRM updates, data entry, onboarding email coordination, and outbound calling. I have supported telecommunications, logistics, retail, and remote administrative operations while maintaining professionalism, accuracy, and strong attention to customer needs.

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I’m a video editor, motion graphics artist, and director focused on creating engaging content that helps brands and creators stand out. Skilled in Adobe Premiere Pro and Adobe After Effects, I combine creativity and technical skill to deliver clean, high-quality visuals. I’ve worked with content creators on brand promotion projects and gained industry experience through an internship at Sarakasi Trust. I’m reliable, collaborative, and committed to bringing clients’ ideas to life through impactful visual storytelling.

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Multidisciplinary freelance professional offering virtual assistance, graphic design, data entry, SEO, AI-related tasks, and video editing. I help clients stay organized and visible online, from admin support and inbox/calendar management to branded graphics, video content, and AI data annotation/transcription work. Reliable, detail-oriented, and quick to adapt across tools and platforms. Open to part-time, full-time, and project-based remote work, with flexibility across time zones and comfort working independently or as part of a team.

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Here are two adjusted versions depending on which direction you want to emphasize: ### Option 1: Software Development Focus *Best if you are targeting junior developer, software engineering, or technical roles.* Detail-oriented Computer Science student and Software Developer with expertise in C, Python, database management, and structured programming. Skilled in writing efficient code, debugging, and building logic-driven solutions alongside experience in AI data annotation and technical quality assurance. Strong analytical problem-solver adept at learning new technologies quickly and collaborating on modern software projects. ### Option 2: AI Training & Content Evaluation Focus *Best if you are targeting freelance AI training, data labeling, or moderation roles.* Experienced AI Trainer, Content Evaluator, and Data Annotator with a solid foundation in Computer Science and Software Engineering. Specialized in RLHF (Reinforcement Learning from Human Feedback), complex prompt evaluation, text/code review, and high-accuracy data labeling. Combines technical programming knowledge with keen attention to detail to train, evaluate, and refine machine learning models. ### Skills List (Matches both options) * **Technical Skills:** Python, C, Structured Programming, MySQL/Database Management, Data Annotation, Code Review & Debugging * **AI & Evaluation Skills:** Model Training, RLHF, Content Moderation, Prompt Engineering, Quality Control, Dataset Labeling * **Core Competencies:** Analytical Thinking, Technical Documentation, Problem Solving, High Accuracy, Deadline Management

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I am a Social Media Manager and Content Strategist with 5+ years growing brands for startups, founders, and marketing agencies across the US, UK, and Africa. I handle social media management end-to-end with social media strategy, content creation, community management, copywriting, graphic design, and paid advertising on Meta and TikTok. The numbers behind that claim: - Grew Instagram and TikTok accounts from scratch to 30,000+ followers - Generated 10M+ organic views with zero ad spend - Delivered a 9.28% CTR on Facebook Ads and Meta campaigns - Turned one targeted ad campaign into 5,000 qualified leads and around $50K in sales revenue - Managed Facebook and Instagram communities totaling 200K+ followers - Rebranded 60+ personal brands and business pages - Led creative teams of 5 to 10 designers and video editors Short form video editing is my sharpest tool. I edit direct response video ads, UGC style content, and viral short form videos for TikTok, Instagram Reels, and YouTube Shorts: platform native cuts, scroll stopping hooks, and fast turnarounds. Strategy tells me what to make. Editing is how I make it win. Daily tools: CapCut Pro, DaVinci Resolve, Adobe Premiere Pro, Canva Pro, Meta Business Suite, Facebook Ads Manager, Google Analytics GA4, HubSpot, Trello, Notion, Slack, ChatGPT, Claude AI, HeyGen, ElevenLabs. How I work: proactive communication, deadlines met, and your revenue treated as my scorecard. Available full time for remote work, comfortable across US, UK, and European business hours. If you want a social media manager who plans like a strategist and executes like a video editor Let's talk. Portfolio available on request.

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A professional worker serving as an AI Trainer, Data Annotation Specialist, Virtual Assistant, and Administrative Professional possesses 4+ years of experience in AI training, data annotation, structured documentation, quality-controlled workflows, and accuracy-driven reporting, which was built upon over 14 years of customer service and administrative support experience. In remote office operations, calendars, email correspondence, document preparation, data entry, CRM systems, scheduling, and customer inquiries are systematically managed by this specialist when organization and attention to detail are required. It has been observed that administrative support and technical tasks succeed when extreme care and order are maintained continuously. Handling sensitive data and maintaining high levels of precision are executed under strict procedural standards while reliable outputs are produced. Complex guidelines are followed with high accuracy while written instructions are interpreted and information is categorized to ensure data accuracy because consistency in data review is essential. Many people believe that outstanding customer experiences and consistent high-quality results occur when an individual works independently in remote environments through strong communication, problem-solving, and multitasking abilities.

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Dedicated customer support professional with strong communication, problem-solving, and relationship-building skills, committed to delivering timely solutions, exceptional customer experiences, and efficient remote support across global time zones.

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I started my career as a Customer Service Representative at Sutherland, where I handled around 50 inbound calls daily, assisting customers with billing, order placements, and account security concerns. This role helped me build a strong foundation in communication, customer service, and problem-solving. I then worked at Concentrix as a Technical Support Representative, supporting QuickBooks users with software, hardware, and account-related concerns. I also gained exposure to basic bookkeeping, which improved my attention to detail and ability to explain technical information in a simple way. Later, I joined TDCX as a Support Ambassador Specialist, where I supported Airbnb hosts and guests by resolving escalated issues through phone and email. This experience strengthened my ability to handle complex situations while maintaining excellent customer satisfaction. Most recently, I worked at The [phone hidden] Dreamers Marketing OPC, where I started as a Sales Specialist. I consistently ranked as the Top 1 Sales Agent, making between 150 and 300 cold calls per day to generate new business opportunities, qualify prospects, and close deals. Because of my performance, I was promoted to Sales Supervisor. In that role, I led a sales team, coached team members, monitored KPIs, managed the sales pipeline, built long-term client relationships, negotiated contracts, and collaborated with different departments to improve customer retention and drive revenue growth. Our team was recognized with both Top Team and Top Supervisor awards. I believe these experiences have prepared me well for a B2B Inside Sales role because I understand the full sales cycle—from prospecting and cold calling to nurturing client relationships and closing deals. I'm comfortable working with CRM systems, meeting sales targets, and communicating with business decision makers. I'm excited to bring my sales experience, leadership background, and results-driven mindset to your team and contribute to your company's growth

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Dedicated and detail-oriented professional with several years of experience in Customer Service and Trust & Safety operations. Skilled in communication, problem-solving, case management, and handling sensitive information while maintaining high-quality standards in fast-paced environments. Although I am transitioning into a Virtual Assistant role, my experience has equipped me with strong organizational, multitasking, and time management skills that are highly transferable to administrative support. I am a fast learner, adaptable to new tools and processes, and committed to delivering reliable, accurate, and professional support while continuously expanding my skills.

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I have more than 10 years of experience in Web content management, setting up WordPress Websites, managing and optimizing content, ecommerce listing and sales.

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Business systems and automation specialist with a rare dual background spanning technical AI/workflow development and hands-on content operations for US real estate, mortgage, and lending clients. Designs and ships production-grade n8n automations — including a 41-node AI lead-qualification and appointment-booking system and a 29-node document-intake pipeline — integrating CRM, calendar, storage, SMS, and email APIs into single reliable workflows. Skilled in LLM prompt design (Claude, ChatGPT, Gemini), REST/webhook integration, and full-stack development (Next.js, TypeScript, PostgreSQL, Prisma). Complements this technical foundation with 2+ years managing multi-platform content operations — short-form video editing, GoHighLevel-based publishing systems, and branded asset delivery — giving clients a single specialist who can build the backend systems and produce the content that runs through them. Documents everything as SOPs and runbooks so non-technical teams can operate independently.

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I help founders and growing businesses reclaim their time, gain financial clarity, and scale revenue through streamlined operations, accurate bookkeeping, and high-converting sales funnels. As an Executive Assistant, Bookkeeper, and Funnel Designer, I don’t just suppor ,I optimize operations. From managing executive workflows and organizing back-end systems to keeping your finances clean and building funnels that turn leads into paying clients, I bring structure to chaos and strategy to growth. My clients don’t hire me to complete tasks, they hire me to increase efficiency, improve cash flow visibility, and create systems that generate consistent income. If you’re looking for someone who understands both the numbers and the customer journey, I bring the rare combination of operational excellence and revenue-focused execution your business needs.

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I'm a creative generalist with 8 years of experience helping brands, businesses, founders, and content creators tell their stories through engaging content. I mainly focus on turning raw footage into polished content that capture attention and keep viewers watching. Whether it's short form content, long form videos, or marketing campaigns, I take pride in creating work that not only looks great but also serves a purpose. I'm always looking for ways to improve my craft, learn new techniques, and bring fresh ideas to every project while delivering reliable, high quality results.

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Aspiring Social Media Manager & Videographer with 4+ years of experience supporting service-based brands, especially motivational coaches, to grow online through creative, strategy-driven content. Skilled in video production, social media management, and e-commerce listings, with a client-focused and detail-oriented approach. Work Preferences: Role: Social Media Management, Content Creation, Videography Industry: Service-based brands, coaching, e-commerce Tools: Canva, Adobe Premiere Pro, CapCut, DaVinci Resolve, Trello Work style: Collaborative, organized, adaptable, results-driven

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Results-oriented Marketing Executive with 5+ years of progressive experience designing and delivering integrated marketing strategies across B2B and B2C environments. Demonstrated ability to lead multi-channel campaigns from concept through to performance analysis, consistently translating data insights into measurable outcomes — including generating KES 9M in quarterly revenue, growing organic traffic by 43%, and increasing lead generation by 42%. Adept at managing budgets, leading cross-functional teams, and building strategic relationships with media partners and stakeholders. Combines analytical thinking with creative execution across platforms including Google Ads, Meta Ads Manager, and marketing automation tools. Known for clear communication, strong project ownership, and a sharp focus on ROI-driven results.

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I am a creative Video Editor and Content Creator with 2 years of experience producing engaging visual content. Skilled in video editing, storytelling, color grading, and creating content optimized for social media platforms. I bring strong attention to detail, creativity, and the ability to deliver high-quality videos within deadlines. Passionate about crafting compelling narratives that connect with audiences and drive engagement.

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Resourceful Digital Marketing professional with proven experience in leveraging TikTok trends and live-selling techniques to drive revenue. Expertise in creating engaging short-form video content using CapCut and designing professional branding materials with Canva. Adept at content repurposing and audience engagement, seeking to contribute to MicroSourcing's marketing efforts and shape brand growth. Holds a Bachelor of Science degree, graduating Magna Cum Laude, and excels in customer service and time management.

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Customer Support & Technical Support Specialist with 7+ years of proven expertise in delivering first-contact resolution and measurable customer outcomes. Specialized in First Contact Resolution (FCR)— consistently achieving 92%+ FCR rates by combining deep troubleshooting skills with proactive problem-solving. Expertise in technical troubleshooting, omnichannel support (email/chat/phone), and process optimization. Track record of exceeding customer satisfaction targets (4.5/5 CSAT), mentoring new hires to 100% certification success, and building high-performing teams. Experienced across telecommunications, e-commerce, SaaS (accounting/CRM), and B2B/ B2C environments. Proficient in Salesforce, Zendesk, Magento, Shopify, and support workflow systems. Bilingual (English/Tagalog). Seeking a customer support specialist or senior support role where FCR excellence and process improvement drive business impact

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Reyan is a multidisciplinary multimedia artist whose work bridges the worlds of video, music, and visual storytelling. With a strong background in editing, color grading, and audio production, Reyan crafts compelling content that spans cinematic projects, social media campaigns, and live performances. Whether behind the camera, in the studio, or on stage with their neo-jazz band, Reyan brings creativity, technical skill, and a passion for meaningful expression to every project.

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A photographer/designer/cinematographer/journalist with over 5 years experience in the creative field .

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