Social Media ManagerSocial Media Manager
Lyka
$101
per month
($1/hour)
Profile Description
Resourceful Digital Marketing professional with proven experience in leveraging TikTok trends and live-selling techniques to drive revenue. Expertise in creating engaging short-form video content using CapCut and designing professional branding materials with Canva. Adept at content repurposing and audience engagement, seeking to contribute to MicroSourcing's marketing efforts and shape brand growth. Holds a Bachelor of Science degree, graduating Magna Cum Laude, and excels in customer service a...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Design & Creative
Virtual Assistance & Admin
Work Experience
Social Media Associate
self employed
Jan 2026 -
Key Achievements:
Spearheaded digital marketing and sales initiatives on TikTok, leveraging emerging video trends and live-selling techniques to captivate audiences and convert views into revenue. Engineered cohesive branding materials, promotional graphics, and product catalogs utilizing Canva to establish a professional visual identity. Produced, edited, and optimized compelling short-form video content with CapCut, integrating dynamic transitions, voiceovers, and text overlays to enhance viewer retention and drive product sales.
Technical Support Representative
Foundever
Mar 2024 - Mar 2025
Key Achievements:
Resolved customer technical issues efficiently while consistently delivering high-quality customer service. Maintained strong performance metrics, including customer satisfaction, quality assurance, and productivity goals. Diagnosed and troubleshot device, network, and service-related issues, reducing repeat customer contacts. Built strong customer relationships by providing clear, empathetic, and solution-focused support. Selected as a Subject Matter Expert (SME) based on strong technical knowledge, consistent performance, and ability to support and coach fellow team members.