Communication Strategist

Amos

ID Verified
4,000/mo
Juja, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have more than 10 years of experience in Web content management, setting up WordPress Websites, managing and optimizing content, ecommerce listing and sales.

Skills & Expertise

Customer Success

Data & Analytics

Design & Creative

CanvaAdvanced
CapCutAdvanced
FigmaIntermediate
DaVinci ResolveIntermediate
Video EditingIntermediate

E-commerce & Marketplace

Marketing & Growth

Sales & Business Development

B2B SalesExpert
B2C SalesExpert
Cold CallingAdvanced
Zoho CRMIntermediate
PipedriveIntermediate

Software Development

HTML5/CSS3Intermediate

Specialized Skills

Virtual Assistance & Admin

NotionExpert
JiraIntermediate
TrelloIntermediate

Work Experience

Public Information Intern

United Nation Environmental Programme

May 2026 - Present

Job Responsibilities:

-Researched, compiled, drafted, and edited content for publication on the UNEP website and Knowledge Repository. -Reviewed and updated existing web content to improve accuracy, consistency, and alignment with content strategies. -Supported digital reporting by analyzing content performance and contributing to dashboards and analytics. -Moderated YouTube, Instagram, and TikTok content for World Env...

FigmaWordPressHTML5/CSS3Data EntryTrelloJira

Web & Digital Content Manager

Evoke Tech

Feb 2025 - Present

Job Responsibilities:

-Designed wireframes and developed responsive, mobile-friendly websites using HTML, CSS, Bootstrap, and JavaScript. -Developed and deployed the Demiros Builders website [link hidden] , optimizing performance, usability, and SEO for local and diaspora audiences. -Set up, customized, and managed the Evoke Tech WordPress website [link hidden] , including content, plugins, updates, and maintenance. -C...

WordPressSEO (Technical & Content)HTML5/CSS3Product Listing OptimizationGoogle Analytics 4Google Sheets (Advanced)FigmaCanva

Team Leader- Customer Service

Nation Media Group PLC

Jan 2020 - Apr 2024

Job Responsibilities:

-Product Management: Led weekly meetings with developers, platform vendors, and payment gateway providers for three years, monitoring and resolving issues. -Product Review: Utilized Miro Board to identify quick wins and gaps in the ePaper product, creating user acquisition and retention plans that were adopted for developing ePaper 2.0. -Operational Efficiency: Developed solutions (user access gui...

PipedriveCold CallingZoho CRMCorporate TrainingNotionAccount ManagementZendeskLive Chat SupportEmail SupportLead Management

SEO Specialist

Hobbey Media

May 2017 - Dec 2017

Job Responsibilities:

-Used Google Adword Keyword Planner to research for keywords to be used on Notice board website categories of jobs, tenders, classifieds and notices. -Edited the content by ensuring it adhered to SEO best practices. -Managed Google Webmaster and constantly checked for any link errors on the console. -Managed a team of content specialists advising on how to upload content on Notice board website. -...

Google Analytics 4Excel (Advanced)SEO (Technical & Content)WordPressHTML5/CSS3

Web Content Manager

Kehdem Media

Sep 2015 - Feb 2017

Job Responsibilities:

-Updated content on Nelive and Yes Africa websites -Liaised with designers in production of website logos and social media cover pages for Trend Africa website

WordPressSEO (Technical & Content)Google Analytics 4

Contributing Writer

Daily Nation & the East African

Aug 2013 - Aug 2015

Job Responsibilities:

-Wrote articles for Daily Nation newspaper in the Kenya[handle hidden] Flashback column every Monday of the week as well as Money Magazine, Zuqka Magazine and The East African Magazine.

Syndication Coordinator

Nation Media Group PLC

Mar 2012 - Aug 2014

Job Responsibilities:

-Content Management: Sent daily newsletters to different customers’ demographics. -Uploaded content on Nation’s Syndication site, Improved Nation’s zuqka, Sport On, MBA vault and N-soko websites by publishing articles and multimedia content.

WordPressSEO (Technical & Content)MailchimpEmail Marketing

Quick Stats

Age38 years
GenderMale
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Google Analytics Certified
Google Adwords Certified
BBC Media Leaders

Education

PhD

University of Nairobi

2022 - present

Certificate

Power Learn Project Academy

2025 - 2025

Master's Degree

University of Nairobi

2017 - 2020

Associate's Degree

Moi University

2007 - 2011