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Customer service and Executive assistant professional with 10 years of experience in team management and customer relations, expert in CRM systems and training programs. My key achievements include managing a team of 20 staff members across multiple locations, coordinating efforts on over 3 major projects annually, and improving helpdesk response rate, which resulted in a 15% decrease in customer complaints and enhanced user satisfaction. Seeking a Customer Service position where I bring my team management and customer relations skills to support your mission of delivering exceptional customer service experiences.

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Results-driven professional with over 7 years of experience in customer service, sales supervision, merchandising, and warehouse operations. Proven track record in team leadership, stock control, order fulfillment, and key account management including Carrefour, Naivas, Quickmart, and Chandarana. Skilled in visual merchandising, data reporting, complaint resolution, and maintaining 100% customer satisfaction. Proficient in Microsoft Office, Zoho, and HubSpot. Holds a Diploma in Hospitality Management and a Certificate in Computer Packages. Fluent in English and Kiswahili. Self-motivated, detail-oriented, and available immediately.

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I have over 13 years of professional experience, including 5 years in customer service and 8 years in various sales roles. Throughout my career, I have developed strong communication, problem-solving, customer relationship management, and sales skills. I am a great hire because I consistently focus on delivering excellent customer experiences while achieving business goals, building long-term client relationships, and adapting quickly to new challenges and opportunities.

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Results-driven Customer Service Specialist with strong experience in handling customer inquiries, resolving complaints, and delivering excellent service in fast-paced environments. Skilled in communication, problem-solving, and multitasking, with a proven ability to maintain customer satisfaction and build positive client relationships. Experienced in handling billing, technical support, and account concerns while maintaining professionalism and empathy. Adept at using CRM tools, managing high call volumes, and meeting performance targets. Committed to providing efficient solutions, improving customer experience, and supporting team goals

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Results-driven Sales Development professional with experience supporting U.S. and international clients, specializing in lead generation, outbound prospecting, and appointment setting. Skilled in identifying high-quality opportunities, building relationships, and driving consistent pipeline growth. Proven ability to deliver measurable impact, helping businesses achieve up to 200% ROI through strategic remote staffing solutions and effective sales engagement. Experienced in high-volume outreach, lead nurturing, and converting prospects into qualified meetings. Highly organized and detail-oriented, with strong CRM management and follow-up discipline. Thrives in fast-paced remote environments, consistently exceeding targets and contributing to scalable revenue growth.

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I am a results-driven sales professional with experience in customer interaction and lead conversion. I have strong communication and persuasion skills, enabling me to understand client needs, handle objections, and close deals effectively. I am highly target-oriented, organized with follow-ups, and committed to delivering a positive customer experience.

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Results-driven and detail-oriented professional with experience in Business Development, Sales, Cold Calling, Appointment Setting, Customer Service, and Administrative Support. Skilled in lead generation, CRM management, pipeline tracking, and client communication, with a proven ability to identify customer needs and deliver effective solutions. Adept at managing multiple tasks, maintaining accurate records, and working efficiently in fast-paced environments. Highly adaptable, organized, and committed to continuous learning and contributing to business growth and operational success.

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I’m Janice Naguita, a dedicated and results-driven professional with nearly two years of experience in telemarketing, appointment setting, lead generation, and as an Education Consultant. I specialize in engaging prospects, guiding students through their study abroad plans, and building strong client relationships. I’m skilled in handling objections, conducting follow-ups, and converting leads into meaningful opportunities. I am highly organized, adaptable, and comfortable working independently in a fast-paced environment. I’m passionate about continuous learning, improving my communication skills, and contributing to business growth through consistency and professionalism.

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I bring over six years of experience in customer service, sales, and business development, with a strong track record of building client relationships and driving revenue growth. Throughout my career, I’ve worked in roles such as Customer Support Specialist, Sales Executive, and Brand Ambassador, where I developed skills in communication, conflict resolution, lead generation, and upselling. I’m highly proficient in using digital tools and CRM systems to manage customer interactions efficiently and improve overall service delivery. What makes me a great hire is my ability to combine empathy with results. I understand customer needs quickly, provide tailored solutions, and consistently exceed targets—demonstrated by my success in expanding market presence and improving customer retention. I’m proactive, detail-oriented, and adaptable, with experience supporting both local and international clients. I also bring strong digital marketing and project management skills, allowing me to contribute beyond customer support and add value across multiple areas of a business.

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Results-driven Virtual Assistant and Customer Service Professional with over 3 years of experience supporting customers, handling administrative tasks, and managing online communication. Skilled in email management, CRM tools, Shopify, Zendesk, data entry, scheduling, and customer support. Strong communication and problem-solving abilities with experience working in fast-paced environments. Passionate about providing excellent customer service, staying organized, and helping businesses operate efficiently in remote work settings.

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Automation Specialist, Operations Support & Executive Virtual Assistant helping businesses optimize workflows, streamline operations, manage CRMs, automate processes, coordinate projects, and deliver reliable executive support for scalable growth.

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You should hire me because I make your life easier without you having to ask twice. With 2 years of remote admin and community support experience, I specialize in taking messy calendars, overflowing inboxes, and scattered files and turning them into clear, working systems. I’ve managed 100+ emails per week with <6hr response times, created shared Drive systems that cut file-search time by 70%, and coordinated Zoom events end-to-end. I’m proactive — I spot problems before they become urgent. I’m detail-oriented — deadlines are non-negotiable for me. And I’m tech-savvy with Google Workspace, Asana, Canva, and Slack. Most importantly, I care about your mission. I don’t just complete tasks; I take ownership so you can focus on growth. Hire me, and you get a reliable partner who communicates clearly and gets things done.

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Job Type: Full-time / Contract Work Location: Remote or On-site (Nairobi) Preferred Locations: Nairobi, Kenya (open to remote opportunities worldwide) Availability: Available to start immediately Preferred Roles: Customer Support Representative, Virtual Assistant, Administrative Assistant Industries: Customer Service, Tech, E-commerce Work Schedule: Flexible (open to day or evening shifts) Salary Expectations: Negotiable

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Multiskilled healthcare professional with experience in medical laboratory technology, virtual assistance, business development, and online information gathering. Equipped with ALX Virtual Assistant training, strong EMR skills, customer service background, and remote communication capabilities. Skilled in digital coordination, online research, documentation, and client/supplier communication.

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Team Manager | Admin & Operations Support | Real Estate, Construction and Project Management I'm a results driven Team Manager and Administrative Professional with over 10+ years of experience supporting businesses in operations, customer service, real estate, and people management. What I bring to your business: - Strong office and operations management - Team leadership and task monitoring - Real Estate support (transaction coordination, CRM updates, skip tracing, cold calling, etc) - Customer service and cold calling (top agent background) - Email, calendar and appointment management - Accurate date entry and reporting - Excellent communication and attention to detail. Tools & Platforms: MS Office | Google Workspace | REISkip | Batch Skiptracing | REsimpli | Podio | Ivueit | CompanyCam | ID Plans | Canva | [link hidden] | [link hidden] | ClickUp | Contractor Foreman |Social Media platforms I am highly organized, dependable and proactive. I can work independently, follow instruction well and take ownership of tasks so you can focus on growing your business. "IF YOU ARE LOOKING FOR A RELIABLE VIRTUAL ASSISTANT, ADMIN MANAGER, CONSTRUCTION & PROJECT MANAGER OR OPERATIONS SUPPORT WHO TREATS YOUR BUSINESS LIKE THEIR OWN, I AM READY TO BE YOUR PARTNER,"

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Sales, customer service, and content moderation expert with strong communication and problem-solving

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Detail-oriented Bachelor of Public Administration graduate with solid experience in administration, client coordination, market research, and lead generation. Skilled in record keeping, data organization, documentation, and office support, with practical training in government workflows. Strong communicator with a focus on accuracy, confidentiality, and efficiency, proficient in Microsoft Office and capable of managing multiple tasks effectively.

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I have experience as a Virtual Assistant, Administrative Assistant, Customer Service Representative, Cold Caller, and Marketing Specialist. I worked as a Customer Service Representative at SITEL in the Philippines from [phone hidden] to [phone hidden], where I provided customer support for Pitney Bowes, assisting clients with shipping and mailing services while handling inquiries and resolving issues efficiently . I also worked as a Cold Caller and Appointment Setter for Central Capital in Texas in [phone hidden], where I successfully scheduled appointments for small business owners seeking capital assistance through outbound calls . As a Virtual Assistant at Lux Sales Consulting in California from February [phone hidden] to April [phone hidden], I managed scheduling, correspondence, and project coordination to help clients stay organized and productive . I also served as an Administrative Assistant at Lemonaide Solutions in Minnesota from April [phone hidden] to January [phone hidden], handling calendars, meetings, email management, note-taking, and file organization while supporting client projects using Google Workspace and Zoom . Earlier in my career, I worked as a Marketing Specialist at Enovae in the Philippines from [phone hidden] to [phone hidden], focusing on hard selling, ecommerce, and exceeding sales targets through persuasive communication and strategic follow-up

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I am a reliable and detail-oriented Virtual Assistant with over 3 years of experience in customer service, appointment setting, and CRM management. I have a strong background in handling high-volume calls, building rapport with clients, and consistently meeting performance targets. I excel at communicating with leads, understanding their needs, and guiding conversations toward clear outcomes such as booking appointments or resolving concerns. I am highly organized, tech-savvy, and comfortable using CRM tools, managing schedules, and maintaining accurate records. I am a fast learner who values continuous improvement, and I am committed to delivering excellent results while contributing positively to the team. Work Preferences Role: Appointment Setter / Virtual Assistant / Customer Support Work Setup: Remote Availability: Full-time (open to long-term opportunities) Schedule: Flexible, can align with US or client time zones Communication Tools: Comfortable with CRM systems (GoHighLevel), Slack, email, and phone support Work Style: Goal-driven, organized, and performance-focused Strengths: Strong communication skills, adaptability, attention to detail, and ability to handle high-volume tasks

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Hi! Nice to meet you all. I am Emerson, I have a vast experience in as an Executive Virtual Assistant for 3 years. I have an exposure nin doing Sales and Marketing focusing of Graphics design, and rapport building with the client.

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