Discover Full-Time Remote Professionals Worldwide

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Results-driven BPO professional with 14+ years of experience across B2B and B2C collections, customer service, sales and upselling, quality assurance, and team leadership. Experienced in high-volume collections, account analysis, payment negotiation, legal-support documentation, performance management, and customer escalation handling. Strong background in KPI monitoring, quality auditing, coaching, compliance, process improvement, and client relationship management.

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Experienced Customer Experience Executive and Customer Support Specialist with over 10 years of delivering exceptional service in fast-paced environments. Skilled in handling customer inquiries, resolving complaints efficiently, and building strong client relationships. Known for clear communication, problem-solving, and maintaining professionalism under pressure. A reliable and adaptable team player who consistently works to improve customer satisfaction and contribute to business success, making me a valuable asset to any organization.

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I have almost 10 years of experience as a Virtual Assistant, with a background in digital marketing, executive assistance, real estate, and administrative support. Throughout my career, I've handled social media management, content creation, graphic design, email marketing, CRM management, client communication, and day-to-day business operations. I've also gained experience coordinating projects, managing multiple clients, and working with different teams to meet deadlines. What makes me a great hire is my ability to adapt quickly, work independently, and take ownership of my responsibilities. I'm proactive, reliable, and always willing to learn new tools and processes. I take pride in delivering quality work, communicating clearly, and making my clients' daily operations easier. I'm looking for a long-term opportunity where I can contribute my skills, continue growing professionally, and become a valuable part of the team.

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Results-driven professional with extensive experience in operations supervision, account management, and customer service. Skilled in handling escalations, enhancing team performance, and optimizing workflow. Adept at handling client escalations, improving team performance, and optimizing workflows. Strong communicator and leader, adept at managing teams, implementing strategies, and fostering client relationships in fast paced environment. Outside of work, I find peace in nature, whether exploring trails or enjoying a walk outdoors.

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Most brands don’t have a traffic problem — they have a conversion problem. I help eCommerce and service-based businesses turn clicks into customers using a combination of high-performing creatives, optimized funnels, and AI-powered automation. Here’s what I can build for you: • Scroll-stopping ad creatives (Meta, TikTok, UGC-style) • High-converting landing pages (Shopify, GemPages, Webflow) • Automated email/SMS flows (Klaviyo, GoHighLevel) • Full funnel systems designed to increase ROAS and lower CPL I don’t just design — I build systems that drive measurable results. If you're running ads but not seeing consistent conversions, I can help fix the bottleneck and scale what works. Let’s build something that actually converts.

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Empathetic and patient professional with strong communication, active listening, and problem-solving skills. Experienced in understanding individual needs, providing thoughtful support, and handling sensitive conversations with compassion, professionalism, and respect. Committed to creating a safe, nonjudgmental environment where people feel heard, valued, and supported while helping them identify appropriate next steps.

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Im working as admin Associate at home choice since [phone hidden] and currently working at homechoice ad admin

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Customer-focused professional with experience in customer service, business management, reservations, sales and remote support. Skilled in handling customer inquiries, resolving issues, and delivering positive customer experiences through chat, email, and phone support. Experienced in using tools such as Intercom and Slack while working in remote environments. Known for being adaptable, detail-oriented, and proactive in finding solutions that help both customers and businesses succeed. Passionate about providing empathetic support and building strong relationships through clear and effective communication.

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Motivated and detail-oriented individual with Grade 12, N4 Electrical Engineering, and ongoing Diploma in Accounting Sciences studies at UNISA. Possesses strong numerical, organisational, problem-solving, and communication skills, with a willingness to learn new systems and adapt to different working environments. Seeking remote opportunities in customer support, data entry, virtual assistance, administration, or entry-level finance, with a commitment to accuracy, professionalism, and delivering quality work.

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I have over 16 years of experience in customer service, including 10 years in retail, B2B, and B2C eCommerce. Throughout my career, I’ve handled multiple support channels such as email, chat, and phone, ensuring customers receive timely, accurate, and empathetic assistance. I’m highly proficient in tools like Shopify, NetSuite, CRM/ticketing systems, and 3PL platforms, which allows me to efficiently manage orders, resolve issues, and streamline processes. I also have experience improving workflows by consolidating information into user-friendly resources, helping reduce repetitive inquiries and improve team efficiency. What makes me a great hire is my ability to balance speed with quality. I stay calm under pressure, communicate clearly, and always focus on creating a positive customer experience. I’m also proactive, detail-oriented, and continuously look for ways to improve both customer satisfaction and internal processes. I’m now looking for a fully remote role where I can contribute long-term, grow professionally, and continue delivering excellent support while maintaining a healthy work-life balance.

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I am hireable because I bring strong communication, patience, and customer-focused problem-solving essential for call centre success. I remain calm under pressure, listen actively to understand customer needs, and resolve issues professionally and quickly. With experience in sales and service, I am target-driven, reliable, and able to handle high call volumes while maintaining excellent service. I am computer literate, a fast learner, and work well in a team. I am motivated, punctual, and eager to represent your company positively, ensuring every customer feels heard, valued and satisfied. I am available immediately and committed to achieving company goals.

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My name is Ramil, a Christian, and a Web Developer/Designer. I possess a keen attention to detail, a willingness to learn, efficient strong technical/troubleshooting skills, great communication and excel at working collaboratively. I love problem-solving and am incredibly resourceful. With these skills, I have developed a process from starting to offboarding. I also created efficient workflow as a Project Manager and used this as a guide when handling projects or doing freelance gigs. I easily get along with others as I am also an active small group leader in our Church and am used to different kinds of people with different attitudes from various backgrounds. I help them grow in their relationship with Christ. In my previous roles, I have worked as a WordPress Web Developer/Designer for various businesses and agencies, I have worked as a Project Manager and Executive Assistant to the CEO as well. SKILLS Building WordPress Websites (Elementor, Oxygen, Divi, Breakdance, Beaver Builder, Bricks) Shopify ( Pagefly and Gempages ),Landing Page and Product page Design, Apps Strong understanding of UI/UX principles and best practices. Landing Pages for E-commerce websites using the best CRO strategy Email Automation (ActiveCampaign, Mailchimp, Ontraport) Google Analytics and Heatmaps GoHighLevel ( Funnel, Automation, CRM and Landing Page Design ) Webflow, Squarespace, Wix, and ClickFunnels Frontend and Backend Design Woocommerce Expert Frontend design languages (HTML, CSS) Gravity Forms, FluentForms, and WPforms NINJA SEO - Onpage and Technical SEO, Semrush, Majestic, AHref Figma, Canva, and Photoshop skills Website Migration and Hosting ( GoDaddy, Siteground, Bluehost and Hostinger ) Specialize in converting Digital Website MockUps from Figma, AdobeXD, PS into websites. Mobile responsive, fully functional layout. Exercises basic and also trending design practice Ensured consistent functionality and performance at all times Knowledge of a variety of debugging tools and efficient plugins. EXPERIENCE 4 months Squarespace Developer/Seo developer for [link hidden] ( Project Based) 2 Years in Web Design Agency, worked as Web Developer, Ticket Support and Team Lead 1 Year in Web Design Agency, Wordpress Front End Designer and Project Manager 1 Year Shopify Funnel and Landing Page Designer Former Web Developer in [link hidden], [link hidden] Former Web Designer/Developer in [link hidden] 3 Years Virtual Assistant for Shopify Dropshipping Ecommerce RESUME [link hidden] PORTFOLIO [link hidden]

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I’m Angelica, a ROCKSTAR with 8 years of expertise in delivering exceptional customer experiences in e-commerce operations, customer support, claims and dispute, vendor management, and order fulfillment. Proficient in active listening, problem-solving, and conflict resolution, my skills ensure top-tier support via calls, emails, and chats. Throughout my career, I've utilized an array of customer service tools, such as Zendesk, Freshdesk, Gorgias, Shopify, Richpanel, Loop, Asana, Zoho, Shipstation, Big Commerce, WiseAgent, Live Chat / Pure Chat, Ring Central, Google Workspace. This proficiency empowers me to adapt seamlessly to different systems. I am fluent in English and communicate confidently in writing and over the phone. I consistently meet and exceed QA expectations, with a strong understanding of SOPs, quality standards, and customer experience best practices. I always put good effort into my work.

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Results-driven Email Marketing Specialist with a unique dual-role advantage, combining strategic account management with end-to-end email marketing execution. Over 3 years of experience managing 10+ ecommerce brands simultaneously across agency environments while owning the complete email marketing lifecycle using Klaviyo and Omnisend. Experienced in every stage of the email marketing process, including strategy, campaign planning, copywriting, email design, automation, segmentation, implementation, QA, reporting, and performance optimization. Proven success managing enterprise Klaviyo accounts with over 1 million customer profiles and delivering data-driven campaigns that increase customer engagement, retention, and revenue growth.

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With over 8 years of dedicated experience managing Amazon seller accounts, including 4 years of direct foundational experience as an Amazon Selling Partner Support associate and over 5 years leading account management teams I bring a comprehensive, 360-degree understanding of the Amazon ecosystem. I specialize in driving sustainable revenue growth, optimizing operational performance, and maintaining pristine account health. My career is defined by a deep technical understanding of Amazon’s backend algorithms, policies, and seller operations. Having worked directly on the Amazon Support side, I have a distinct advantage in resolving complex policy violations, navigating case logs, reinstating deactivated listings, and resolving gating or brand registry hurdles efficiently. Key strengths and achievements I offer include: - Growth & Performance Marketing: Experienced in managing PPC campaigns, tracking and reducing ACOS/TACOS, and implementing targeted keyword strategies using tools like Helium 10. I have developed high-converting Brand Stores, A+/EBC content, and promotional calendars to maximize both organic and paid conversions. - Full-Cycle Listing & Catalog Management: Proficient in creating and optimizing product listings from scratch (with or without UPC), resolving stranded/suppressed inventory, handling multi-channel fulfillment (Shopify/FBM), and monitoring Voice of the Customer (VOC) metrics. - FBA Logistics & Financial Recovery: Proven ability to forecast inventory replenishment, prevent stock-outs, build and reconcile FBA shipments, and track reimbursements for lost/damaged warehouse units to protect bottom-line margins. - Team Leadership & Client Management: As a Lead Amazon Account Manager, I have successfully audited brand portfolios, trained account managers, streamlined standard operating procedures (SOPs), and served as the primary escalation point for high-value brand partners. I am excited about the opportunity to bring my strategic mindset, technical problem-solving skills, and results-driven leadership your company. I look forward to discussing how my background aligns with your brand goals.

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Digital growth strategist specializing in paid ads, conversion optimization, & marketing automation. I’m a digital growth strategist with hands-on experience in paid advertising, e-commerce marketing, conversion optimization, and marketing automation. I help businesses attract qualified leads, improve customer acquisition, and turn marketing investments into measurable growth. My expertise includes Google Ads, Meta Ads, Shopify, WordPress, landing page optimization, CRM automation, conversion tracking, Google Tag Manager, GA4, and performance reporting. I combine strategic thinking with practical execution, using data to identify opportunities, optimize campaigns, and improve the customer journey. I’ve worked with e-commerce businesses and service-based companies, supporting their growth through paid media, website optimization, lead generation funnels, and marketing systems. I’m comfortable managing campaigns, analyzing performance, troubleshooting tracking issues, and translating marketing data into actionable decisions. I bring a results-driven mindset, strong technical skills, and a commitment to continuous improvement. My goal is to help businesses grow sustainably through smarter advertising, better conversion systems, and more effective marketing operations.

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Seasoned and experienceedcustomer service champion with 4 years+ in a fast paced environment seeking to apply my abilities and grow professionally

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Arnest Nkatha is a highly organized and results-oriented Social Media Manager and Virtual Assistant with extensive hands-on experience supporting brands, entrepreneurs, and small teams in building a strong digital presence and maintaining smooth day-to-day operations. Proven ability to manage and grow social media accounts across Instagram, Facebook, and TikTok through strategic content planning, consistent posting, audience engagement, and performance tracking. Experienced in creating basic visual and video content, writing engaging captions, responding to comments and messages, and using insights to improve reach, engagement, and conversions. As a Virtual Assistant, brings strong administrative and operational support skills including email and calendar management, online research, data entry, customer support, document preparation, and task coordination. Comfortable working independently in remote environments, managing multiple priorities, meeting deadlines, and maintaining high accuracy with minimal supervision. Tech-savvy and quick to adapt to new tools, platforms, and workflows. Recognized for reliability, attention to detail, and a proactive approach to problem-solving. Combines creativity with structure, making her effective at both front-facing digital roles and behind-the-scenes administrative support. Well-suited for remote, hybrid, or contract roles where consistency, communication, and accountability are critical.

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Bachelor of Science in Information Technology graduate with 10 years of experience working remotely as a Virtual Assistant, along with hands-on experience in web design, customer service, sales, lead generation, cold calling, and administrative support. My IT background has developed my technical and problem-solving skills, while my years of remote work have taught me how to work independently, communicate effectively, manage priorities, and consistently deliver quality work. I’m also familiar with various digital tools, CRM platforms, AI tools, and web technologies, and I’m comfortable learning new systems quickly. I’ve handled different types of work throughout my career, including outbound prospecting, qualifying leads, appointment setting, customer support, CRM management, data entry, web-related tasks, and follow-ups. My experience as a Solar Panel Cold Caller also strengthened my ability to communicate with prospects, handle objections, identify opportunities, and turn conversations into qualified leads. What I can bring to your company is more than experience. I bring reliability, adaptability, strong communication, attention to detail, and a genuine willingness to learn and improve. I understand that every company has its own processes, and I’m comfortable taking direction, learning the system, and eventually working independently with minimal supervision. I’m not looking for just another job—I’m looking for an opportunity where I can use my experience, technical background, and work ethic to help the company save time, improve its processes, support its customers, and achieve its goals. I’d welcome the opportunity to prove what I can bring to your team.

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I have 6+ years of experience in customer service and 3+ years in sales, with hands-on experience in inbound and outbound calls, email and chat support, order processing, billing, refunds, reshipments, lead generation, appointment setting, and customer retention. I’m also experienced with Shopify, Gorgias, Asana, ViciDialer, Aircall, and other CRM and communication tools. I’m a great hire because I’m hardworking, reliable, adaptable, and customer-focused. I learn quickly, handle different types of customers professionally, and always aim to meet targets while providing a positive customer experience.

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