Shopify E-commerce VA | Rockstar Customer SupportShopify E-commerce VA | Rockstar Customer Support

I’m Angelica, a ROCKSTAR with 8 years of expertise in delivering exceptional customer experiences in e-commerce operations, customer support, claims and dispute, vendor management, and order fulfillment. Proficient in active listening, problem-solving, and conflict resolution, my skills ensure top-tier support via calls, emails, and chats. Throughout my career, I've utilized an array of customer service tools, such as Zendesk, Freshdesk, Gorgias, Shopify, Richpanel, Loop, Asana, Zoho, Shipstatio... See more