Virtual AssistantVirtual Assistant
Verdel
$700
per month
($4/hour)
Profile Description
Administrative and Executive Assistant with 2+ years of experience supporting US-based healthcare, HR, retail, nonprofit, and real estate teams in remote environments. Skilled in executive calendar management, payroll processing, employee onboarding, CRM administration, and operational support using Google Workspace, QuickBooks, and GoHighLevel. Recognized for maintaining organized workflows, handling confidential information, and delivering dependable support across multiple business functions ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Customer Success
Design & Creative
Finance & Accounting
Human Resources
Specialized Skills
Work Experience
Virtual Administrative Assistant
HRStaffing LLC
Mar 2025 - Jul 2026
Key Achievements:
• Delivered administrative, operational, and executive support across healthcare, retail, real estate, and nonprofit organizations. • Processed biweekly payroll for 60+ US employees with 100% on-time completion using QuickBooks. • Managed calendars for 4 executives, coordinating 120+ monthly meetings with minimal scheduling conflicts. • Coordinated onboarding for 40+ employees by preparing contracts, system access, and HR documentation. Created and managed schedules for US-based employees. • Maintained attendance trackers, reports, and Google Sheets records. • Conducted remote CCTV monitoring and monitored Korona POS sales and inventory. • Collaborated with AI engineers to monitor GoHighLevel campaigns and customer inquiries.
Microsoft Customer Service & Technical Support
Concentrix- Microsoft
Dec 2022 - Dec 2024
Key Achievements:
• Supported 15–30 customers daily through phone, email, and chat while maintaining a 98% CSAT. • Improved First Contact Resolution by approximately 15%. • Resolved Microsoft account, Windows, Office, billing, and subscription issues. • Processed refunds, account updates, and maintained detailed case documentation. • Scheduled appointments and delivered remote troubleshooting sessions.