Verdel

Virtual Assistant

Verdel

ID Verified
700/mo
Sagay, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Administrative and Executive Assistant with 2+ years of experience supporting US-based healthcare, HR, retail, nonprofit, and real estate teams in remote environments. Skilled in executive calendar management, payroll processing, employee onboarding, CRM administration, and operational support using Google Workspace, QuickBooks, and GoHighLevel. Recognized for maintaining organized workflows, handling confidential information, and delivering dependable support across multiple business functions ...

Skills & Expertise

Virtual Assistance & Admin

Data EntryAdvanced
CalendlyAdvanced
Email ManagementIntermediate
Travel PlanningIntermediate
AsanaIntermediate
NotionIntermediate
TrelloIntermediate
ClickUpBeginner
AirtableBeginner

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Phone SupportIntermediate
Technical SupportIntermediate
CrispIntermediate

Design & Creative

Adobe PhotoshopIntermediate
Adobe IllustratorIntermediate
Video EditingIntermediate
CapCutIntermediate
Logo DesignBeginner

Finance & Accounting

QuickBooksIntermediate
BookkeepingIntermediate
Payroll ProcessingIntermediate

Human Resources

US RecruitingIntermediate
RecruitmentIntermediate
PayrollIntermediate
TimekeepingIntermediate
SOP WritingIntermediate
Policy WritingIntermediate
HR ManagementIntermediate

Specialized Skills

OnboardingIntermediate

Work Experience

Virtual Administrative Assistant

HRStaffing LLC

Mar 2025 - Jul 2026

Job Responsibilities:

• Delivered administrative, operational, and executive support across healthcare, retail, real estate, and nonprofit organizations. • Processed biweekly payroll for 60+ US employees with 100% on-time completion using QuickBooks. • Managed calendars for 4 executives, coordinating 120+ monthly meetings with minimal scheduling conflicts. • Coordinated onboarding for 40+ employees by preparing contrac...

Calendar ManagementTravel PlanningExecutive Assistant ServicesCalendlyEmail ManagementMeeting CoordinationPersonal Assistant ServicesDocument ManagementData EntryResearch & Information Gathering

Microsoft Customer Service & Technical Support

Concentrix- Microsoft

Dec 2022 - Dec 2024

Job Responsibilities:

• Supported 15–30 customers daily through phone, email, and chat while maintaining a 98% CSAT. • Improved First Contact Resolution by approximately 15%. • Resolved Microsoft account, Windows, Office, billing, and subscription issues. • Processed refunds, account updates, and maintained detailed case documentation. • Scheduled appointments and delivered remote troubleshooting sessions.

Live Chat SupportTechnical SupportEmail SupportCrispEmail ManagementCalendar ManagementCalendlyDocument ManagementData EntryResearch & Information Gathering

Quick Stats

Age27 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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