Vanessa

Virtual Assistant

Vanessa

550/mo
Zamboanga City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

With over five years of experience in legal administration, internal auditing, retail operations, and merchandising, I bring expertise in administrative support, CRM management, inventory management, data entry, reporting, compliance, and cross-functional coordination. I have experience managing legal documentation, client records, purchase orders, inventory monitoring, sales reports, audits, and daily operations. Proficient in Bitrix24, CRM databases, SAP S/4HANA, and Microsoft Office. I am hi...

Top Skills

Excel (Advanced) · 8 yearsGoogle Analytics 4 · 8 yearsGoogle Sheets (Advanced) · 8 yearsCold Email Outreach · 5 yearsData Entry · 5 years

Skills & Expertise

Content & Writing

CopywritingBeginner
Email CopywritingBeginner

Customer Success

Ticket ManagementBeginner
ZendeskBeginner
FreshdeskBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert
Google Analytics 4Expert
TableauAdvanced
Data VisualizationAdvanced
Predictive AnalyticsIntermediate

Finance & Accounting

SageExpert
Financial ReportingBeginner
Financial AnalysisBeginner
NetSuiteBeginner

Real Estate Operations

Zillow Premier AgentBeginner

Sales & Business Development

Cold Email OutreachExpert
Proposal WritingExpert
NegotiationExpert
B2B SalesAdvanced
Lead GenerationAdvanced
Cold CallingAdvanced
Sales PresentationsAdvanced
SalesforceAdvanced
ZoomInfoAdvanced
Account ManagementBeginner
Linkedin OutreachBeginner

Specialized Skills

Paralegal ServicesAdvanced
Legal ResearchAdvanced
Terms & ConditionsAdvanced
Employee RelationsAdvanced
Coaching & MentoringAdvanced
Corporate TrainingIntermediate

Virtual Assistance & Admin

Data EntryExpert
Calendar ManagementAdvanced
Email ManagementBeginner
CalendlyBeginner
AsanaBeginner
TrelloBeginner
Monday.comBeginner
ClickUpBeginner

Work Experience

Merchandising Assistant

Mindpro Retail, Inc.

Jun 2025 - Jun 2026

Key Achievements:

1. Processing and monitoring Purchase Order (POs) to ensure timely procurement and product availability 2. Assisting in merchandising execution and product placement; supports merchandising strategies that enhanced product visibility and contributed to sales performance. 3. Coordinates with suppliers, sales teams, and warehouse personnel to facilitate smooth merchandising operations. 4. Preparing and monitoring Customer Stocks Level Report(CSL)

B2B SalesGoogle Sheets (Advanced)Email CopywritingTicket ManagementExcel (Advanced)Data VisualizationSageLead GenerationProposal WritingSales PresentationsEmail Management

Integrated Sale Retail - Supervisor

Southmin Dairy, Inc. previously Southern Mindanao Enterprises, Inc.

Jun 2024 - May 2025

Key Achievements:

1. Supervised retail operation and monitored sales performance to achieve company targets. 2. Processed and reviewed Purchase Orders (POs) to ensure timely order fulfillment. 3. Maintained accurate sales records and ensured compliance with company policies and procedures. 4. Managed the processing of Credit Notes and Credit Memos, ensuring accuracy and proper documentation.

Ticket ManagementExcel (Advanced)Data VisualizationSageGoogle Sheets (Advanced)Financial ReportingSales PresentationsSalesforceEmail ManagementAccount Management

Internal Auditor

Southern Mindanao Enterprises, Inc.

Mar 2024 - May 2024

Key Achievements:

1. Conducted operational and compliance audits to ensure adherence to company policies, procedures, and internal controls. 2. Performed monthly inventory audits and physical stock counts to verify inventory accuracy and identify discrepancies. 3. Reviewed financial, inventory, and operational records to assess compliance and operational efficiency. 4. Prepared audit reports, documented findings, and provided recommendations for process improvements. 5. Coordinated with department heads to resolve audit findings and implement corrective actions. 6. Evaluated internal controls and identified opportunities to strengthen business processes and reduce operational risks. 7. Maintained accurate audit documentation and ensured compliance with company standards and regulatory requirements

CopywritingGoogle Sheets (Advanced)Email CopywritingData VisualizationSageB2B Sales

Legal Admin Assistant - Team Leader

S.P Madrid & Associates

Mar 2021 - Nov 2023

Key Achievements:

1. Conducted contact tracing and skip tracing activities to locate borrowers, co-borrowers, and related contacts for account resolution. 2. Negotiates with property owners regarding loan obligations and possible settlement arrangement. Evaluates and documenting borrower responses and payment commitments. 3. Prepared and processed legal documents, including Petition for Extra-Judicial Foreclosure. 4. Coordinating with Regional Trial Courts and Sheriffs for foreclosure proceedings and property auctions. 5. Maintaining case record and monitored legal deadlines to ensure compliance with court requirements.

Email CopywritingTableauSageData VisualizationExcel (Advanced)Ticket ManagementGoogle Analytics 4Google Sheets (Advanced)Sales PresentationsParalegal ServicesEmployee RelationsCalendar ManagementCalendlyData EntryEmail ManagementCoaching & MentoringTerms & ConditionsLegal ResearchCold CallingNegotiationCold Email Outreach

Quick Stats

Age27 years
English LevelConversational
Other Languages
SpanishBasic
ID VerificationNot verified