Trizha

Virtual Assistant

Trizha

ID Verified
1,000/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated and detail-oriented Virtual Assistant with experience in customer service, administrative support, content management and business operations. Skilled in email and calendar management, data entry, research, lead generation, social media support and customer relations. With a strong background in the BPO industry, I bring excellent communication, problem-solving and organizational skills. I am proactive, adaptable, committed to delivering high-quality work while helping businesses impro...

Skills & Expertise

AI & Automation

Customer Success

Data & Analytics

Human Resources

Work Experience

Customer Service Representative

Ibex

Jan 2024 - May 2026

Job Responsibilities:

- Ensured high customer satisfaction through professional communication. - Met performance metrics and service level targets. - Collaborated with team members to improve customer experience.

Customer Service Representative

Amazon

Nov 2023 - Dec 2024

Job Responsibilities:

- Handled customer inquiries via phone, email, and chat. - Resolved customer concerns and provided timely solutions. - Maintained accurate customer records and documentation.

Live Chat SupportEmail SupportPhone SupportAmazon Seller CentralAmazon FBAProduct Listing OptimizationOrder ProcessingDropshippingEmail ManagementB2B Sales

Quick Stats

Age24 years
GenderFemale
English LevelFluent
Other Languages
SpanishBasic
ID VerificationVerified
Portfolio
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Certifications

Bachelor of Science in Business Adminsitration
Seminar Speaker

Education

Bachelor's Degree

Technological University of the Philippines

2020 - 2024