Trizha

Virtual Assistant

Trizha

ID Verified
1,000/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated and detail-oriented Virtual Assistant with experience in customer service, administrative support, content management and business operations. Skilled in email and calendar management, data entry, research, lead generation, social media support and customer relations. With a strong background in the BPO industry, I bring excellent communication, problem-solving and organizational skills. I am proactive, adaptable, committed to delivering high-quality work while helping businesses impro...

Top Skills

Adobe Illustrator · <1 yearAdobe InDesign · <1 yearAdobe Photoshop · <1 yearAdobe Premiere Pro · <1 yearAdobe XD · <1 year

Skills & Expertise

AI & Automation

SoraBeginner
Workflow AutomationBeginner
Prompt EngineeringBeginner

Content & Writing

SEO Content WritingBeginner
Technical WritingBeginner
Creative WritingBeginner
ScriptwritingBeginner
Email CopywritingBeginner
Product DescriptionsBeginner

Customer Success

Phone SupportBeginner
Live Chat SupportBeginner
Video SupportBeginner
Technical SupportBeginner
Email SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner
LiveChatBeginner
ZendeskBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Data VisualizationBeginner
Statistical AnalysisBeginner
StreamlitBeginner
AmplitudeBeginner
MetabaseBeginner

Design & Creative

Adobe XDBeginner
PrototypingBeginner
SketchBeginner
Adobe PhotoshopBeginner
Adobe InDesignBeginner
Affinity DesignerBeginner
Adobe IllustratorBeginner
CanvaBeginner
Brand Asset ManagementBeginner
Logo DesignBeginner
Social Media GraphicsBeginner
Presentation DesignBeginner
Adobe Premiere ProBeginner
DaVinci ResolveBeginner
Final Cut ProBeginner
After EffectsBeginner
Color GradingBeginner
CapCutBeginner
Video EditingBeginner
YouTube OptimizationBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
Google AdsBeginner
Meta Ads (Facebook/Instagram)Beginner
LinkedIn AdsBeginner
Pinterest AdsBeginner
TikTok AdsBeginner
Google Tag ManagerBeginner
Facebook Business ManagerBeginner
ChatGPT for MarketingBeginner
Email MarketingBeginner
Community ManagementBeginner
Content StrategyBeginner
Instagram GrowthBeginner
TikTok GrowthBeginner
ThreadsBeginner
YouTube Channel ManagementBeginner
Social Media AnalyticsBeginner
Twitter/X ManagementBeginner
LinkedIn OptimizationBeginner

Human Resources

Candidate SourcingBeginner
US RecruitingBeginner
Technical RecruitingBeginner
RecruitmentBeginner
PayrollBeginner
HR ManagementBeginner
Policy WritingBeginner
SOP WritingBeginner

Work Experience

Customer Service Representative

Ibex

Jan 2024 - May 2026

Key Achievements:

- Ensured high customer satisfaction through professional communication. - Met performance metrics and service level targets. - Collaborated with team members to improve customer experience.

Customer Service Representative

Amazon

Nov 2023 - Dec 2024

Key Achievements:

- Handled customer inquiries via phone, email, and chat. - Resolved customer concerns and provided timely solutions. - Maintained accurate customer records and documentation.

Live Chat SupportEmail SupportPhone SupportAmazon Seller CentralAmazon FBAProduct Listing OptimizationOrder ProcessingDropshippingEmail ManagementB2B SalesCold CallingB2C Sales

Quick Stats

Age24 years
English LevelFluent
Other Languages
SpanishBasic
ID VerificationVerified
Portfolio
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Certifications

Bachelor of Science in Business Adminsitration
Seminar Speaker

Education

Bachelor's Degree

Technological University of the Philippines

2020 - 2024