Timothy

Virtual Assistant

Timothy

ID Verified
800/mo
Taguig, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

A highly adaptable and results-driven professional with extensive experience in customer service, virtual assistance, and business operations. Skilled in providing chat and customer support for internet services, Google Play Store users, and Bark, assisting pet owners with their dogs through efficient and empathetic communication. Experienced in administrative support, scheduling, email management, and handling customer inquiries with professionalism and attention to detail. Previously served a...

Top Skills

Excel (Advanced) · 10 yearsPhone Support · 8 yearsGoogle Sheets (Advanced) · 6 yearsSalesforce · 5 yearsAdobe Photoshop · 4 years

Skills & Expertise

Content & Writing

SEO Content WritingIntermediate
Blog WritingIntermediate

Customer Success

Phone SupportExpert
Live Chat SupportAdvanced
Technical SupportAdvanced
Email SupportIntermediate

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Sales & Business Development

SalesforceExpert
Cold Email OutreachAdvanced
B2B SalesIntermediate
Cold CallingIntermediate
Lead GenerationIntermediate
Account ManagementIntermediate
Zoho CRMIntermediate

Finance & Accounting

QuickBooksIntermediate
Payroll ProcessingIntermediate
Accounts Payable/ReceivableIntermediate
BookkeepingIntermediate
Financial ReportingIntermediate

Virtual Assistance & Admin

BasecampAdvanced
Calendar ManagementIntermediate
Email ManagementIntermediate
Document ManagementIntermediate
Travel PlanningIntermediate
Personal Assistant ServicesIntermediate
Meeting CoordinationIntermediate
Executive Assistant ServicesIntermediate
Research & Information GatheringIntermediate
AsanaIntermediate

Marketing & Growth

SEO (Technical & Content)Intermediate
Google AdsIntermediate
Google Tag ManagerIntermediate
Content MarketingIntermediate
Email MarketingIntermediate
Meta Ads (Facebook/Instagram)Intermediate
Facebook Business ManagerIntermediate
ChatGPT for MarketingIntermediate
HubSpotIntermediate

Design & Creative

Adobe PhotoshopAdvanced
CanvaIntermediate
CapCutIntermediate

E-commerce & Marketplace

ShopifyIntermediate

Work Experience

Customer Service / Virtual Assistant

DJO Home Cleaning / BeClean

Jan 2023 - Feb 2025

Key Achievements:

I have provided exceptional assistance to customers through multiple communication channels, effectively resolving inquiries and issues. I facilitated booking modifications. Coordinate with field technicians and the scheduling team to ensure timely and efficient service delivery. I manage multiple tasks simultaneously and work independently. Doing admin tasks for my client, like payroll, SEO, Web Development and sales reports.

SEO Content WritingBlog WritingLive Chat SupportEmail SupportPhone SupportGoogle Sheets (Advanced)Excel (Advanced)B2B SalesCold CallingLead GenerationCold Email OutreachAccount ManagementZoho CRMSalesforceQuickBooksBookkeepingFinancial ReportingPayroll ProcessingAccounts Payable/ReceivableCalendar ManagementTravel PlanningDocument ManagementEmail ManagementPersonal Assistant ServicesResearch & Information GatheringMeeting CoordinationAsanaExecutive Assistant ServicesBasecampGoogle Tag ManagerGoogle AdsSEO (Technical & Content)Content MarketingEmail MarketingMeta Ads (Facebook/Instagram)HubSpotCapCutCanvaChatGPT for MarketingFacebook Business ManagerAdobe PhotoshopShopify

Quick Stats

Age38 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified

Education

Bachelor's Degree

STI College Global City

2010 - 2013