Virtual AssistantVirtual Assistant
Rodel
ID Verified$800
per month
($5/hour)
Profile Description
I’m an experienced Operations and Dispatch Coordinator with a strong background in managing 20–30+ service jobs daily, coordinating clients and field technicians, scheduling appointments, monitoring job progress, and improving workflows. I also have Customer Support experience handling 100+ tickets per shift while maintaining 90–95% customer satisfaction. My key strengths include operations coordination, scheduling, CRM and data management, client communication, administrative support, email/in...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Specialized Skills
Sales & Business Development
Real Estate Operations
Marketing & Growth
Human Resources
Finance & Accounting
Design & Creative
Data & Analytics
Work Experience
Dispatch and Operations Coordinator
Garage Door Service
Jan 2025 - Jul 2026
Customer and Technical Support
VXI
Jun 2023 - Jun 2025
Job Responsibilities:
Achieved an 85% first-call resolution rate. Maintained 90–95% customer satisfaction (CSAT). Reduced repeat customer contacts by 20% through effective problem-solving and detailed documentation.