Pauline

Business Development & Sales Professional | Driving Growth

Pauline

1,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Senior Sales Executive with 12+ years of experience in B2B and B2C sales, revenue growth, and account management. Proven success owning the full sales cycle, closing high-value deals, and exceeding targets in remote, fast-paced environments. Experienced in CRM-driven pipeline management, negotiations, and building long-term client relationships across global markets.

Skills & Expertise

Customer Success

ZendeskBeginner
Customer.ioBeginner
FreshdeskBeginner
LiveChatBeginner
Help ScoutBeginner
IntercomBeginner

E-commerce & Marketplace

Marketing & Growth

Sales & Business Development

Work Experience

Sales Agent

Camelot Marketing Agency

Jun 2022 - Present

Job Responsibilities:

1.Consistently achieved and exceeded monthly and quarterly sales targets in a fully remote, US-based sales environment 2.Closed high-volume deals through consultative selling and persuasive communication across multiple client segments 3. Built and sustained a strong sales pipeline through effective lead generation, cold outreach, and follow-ups 4. Strengthened client relationships, contributing t...

Phone SupportLive Chat SupportFreshdeskIntercomEmail SupportZendeskLiveChatExcel (Advanced)Social Media SupportCustomer.io

Territory Manager

East Africa Brewery LTD

Sep 2018 - Oct 2021

Job Responsibilities:

1. Drove sustained revenue growth and market penetration across a large, high-potential territory 2. Successfully secured new brand listings and expanded distribution across key channels 3. Improved customer and distributor performance through targeted territory and account strategies 4. Led high-impact experiential marketing initiatives that strengthened brand visibility and customer loyalty 5. U...

Phone SupportLive Chat SupportFreshdeskEmail SupportZendeskExcel (Advanced)Customer.ioHelp ScoutGoogle Sheets (Advanced)Data Visualization

Key Account Representative

East Africa Brewery Limited

Sep 2015 - Dec 2017

Job Responsibilities:

1. Managed a strategic distributor account with monthly turnover of approximately KES 2B 2. Delivered breakthrough performance through structured key account planning and execution 3. Led high-value negotiations with large and influential customers, protecting margins and volume 4. Resolved complex commercial and operational issues, strengthening long-term partnerships 5. Drove successful trade ac...

Phone SupportLive Chat SupportFreshdeskEmail SupportZendeskLiveChatExcel (Advanced)Google Sheets (Advanced)Data VisualizationGoogle Analytics 4

Customer Relationship Representative

East Africa Brewery LTD

Apr 2013 - Aug 2015

Job Responsibilities:

1. Grew and retained key customer accounts through strong relationship management and service excellence 2. Successfully delivered account business plans that supported portfolio and revenue growth 3. Managed promotional budgets effectively, ensuring strong in-market execution 4. Provided actionable market intelligence that supported sales and marketing strategy 5. Improved customer satisfaction t...

Phone SupportLive Chat SupportEmail SupportZendeskCustomer.ioHelp ScoutLiveChatFreshdeskExcel (Advanced)Python (Pandas/NumPy)

Quick Stats

Age41 years
GenderFemale
English LevelFluent
ID VerificationNot verified