UX/UI Designer, E-commerce Developer

Njau

2000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Software Engineer with over 8 years of experience in designing, developing, and maintaining software applications. Adept at full-stack development, with a strong focus on delivering high-quality code and scalable solutions. Proven track record of collaborating with cross-functional teams to meet project goals and deadlines.

Top Skills

Account Management · 10 yearsB2B Sales · 10 yearsB2C Sales · 10 yearsCanva · 10 yearsContent Marketing · 10 years

Skills & Expertise

AI & Automation

Copy.aiBeginner
SynthesiaBeginner
MidjourneyBeginner
OpenAI APIAdvanced
A/B Testing for MLAdvanced
Data LabelingAdvanced

Content & Writing

SEO Content WritingExpert
Technical WritingExpert
UX WritingExpert
Product DescriptionsExpert
Creative WritingExpert
WordPressExpert

Customer Success

Live Chat SupportExpert
Email SupportExpert
Phone SupportExpert
Video SupportExpert
Social Media SupportExpert
Technical SupportExpert
Ticket ManagementExpert
ZendeskExpert

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert
Power BIAdvanced
SQLExpert

Design & Creative

FigmaExpert
User ResearchExpert
Responsive DesignExpert
CanvaExpert
CapCutExpert
Adobe Premiere ProIntermediate

E-commerce & Marketplace

ShopifyExpert
WooCommerceExpert
EtsyAdvanced
Amazon FBAAdvanced
Product Listing OptimizationExpert
Inventory ManagementExpert
Order ProcessingExpert
DropshippingExpert

Finance & Accounting

SageAdvanced
Payroll ProcessingExpert

Marketing & Growth

SEO (Technical & Content)Expert
Google AdsExpert
Meta Ads (Facebook/Instagram)Expert
LinkedIn AdsExpert
Pinterest AdsExpert
TikTok AdsExpert
Content MarketingExpert
ChatGPT for MarketingExpert

Sales & Business Development

B2B SalesExpert
B2C SalesExpert
Proposal WritingExpert
Lead GenerationExpert
Account ManagementExpert
SalesforceExpert
Zoho CRMExpert

Software Development

HTML5/CSS3Expert
JavaScript (ES6+)Expert
PHP (Laravel)Expert
Python (Django/FastAPI)Expert
REST API DesignExpert
MySQLExpert
Docker/KubernetesExpert
FlutterAdvanced

Work Experience

IT Consultant

Tech Bot Ltd

Dec 2018 - Present

Key Achievements:

In my previous role at Tech Bot Ltd, I successfully led a team of IT support specialists, managing daily operations and ensuring timely resolution of technical issues for over 500 end users. My ability to develop relationships with stakeholders and communicate complex technical information in a clear and concise manner has greatly improved user satisfaction and reduced downtime. By implementing a ticketing system and devising Standard Operating Procedures (SOPs), we achieved a 30% improvement in resolution times and significantly enhanced team efficiency.

SEO Content WritingTechnical WritingUX WritingWordPressPhone SupportEmail SupportLive Chat SupportProduct DescriptionsSocial Media SupportTechnical SupportLiveChatTicket ManagementGoogle Sheets (Advanced)Excel (Advanced)CanvaShopifyFigmaWooCommerceInventory ManagementMarketplace SEOSEO (Technical & Content)Payroll ProcessingLinkedIn AdsMeta Ads (Facebook/Instagram)TikTok AdsContent MarketingHootsuite/BufferHTML5/CSS3Account ManagementPHP (Laravel)JavaScript (ES6+)MySQLFlutter

Quick Stats

Age37 years
English LevelFluent
Other Languages
SwahiliConversational
FrenchBasic
ID VerificationNot verified
Portfolio
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Education

Bachelor's Degree

United States International University- Kenya

2009 - 2012