Mary

Executive Virtual Assistant (C-Level) - I.C.

Mary

1,900/mo
Manila, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a licensed acupuncturist and phlebotomist with a strong background in team leadership, client relations, and operational support. Over the years, I’ve gained extensive experience managing teams, supporting executives, leading training and development initiatives, and facilitating communication across both start-ups and established organizations. I’ve worked with clients from diverse sectors, including cleaning solutions, construction, property management, technology, and healthcare. I am pr...

Skills & Expertise

AI & Automation

Customer Success

Data & Analytics

Design & Creative

E-commerce & Marketplace

Finance & Accounting

AML/KYCAdvanced
XeroIntermediate

Sales & Business Development

B2C SalesExpert
B2B SalesIntermediate
Proposal WritingIntermediate

Work Experience

Executive Virtual Assistant - Operations Manager

Independent Contractor

May 2023 - Present

Job Responsibilities:

Partnered with CEOs across real estate, medical, and construction sectors to oversee end-to-end operations, aligning projects, business priorities, and executive goals for optimal efficiency. Strengthened client relations by handling inquiries, confirmations, and follow-ups to deliver exceptional service and long-term partnerships. Directed recruitment, onboarding, and training, creating SOPs and...

ChatGPT/ClaudeCreative WritingDistributed TrainingSocial Media SupportLive Chat SupportEditorial Calendar ManagementTicket ManagementTechnical SupportEmail SupportGoogle Sheets (Advanced)

Virtual Customer Service Manager

MetaPay Group - Wollito UAB

Oct 2021 - Apr 2023

Job Responsibilities:

Oversee daily operations across diverse industries, ensuring smooth workflows, efficient task management, and consistent service delivery. Manage platform operations and optimize performance, leveraging industry knowledge to drive growth and adapt to market trends. Lead training and development programs, fostering continuous learning, skill enhancement, and team productivity. Coordinate performanc...

ChatGPT/ClaudeJasper AICreative WritingEditorial Calendar ManagementBlog WritingTicket ManagementSocial Media SupportLive Chat SupportEmail SupportTechnical Support

Quick Stats

Age41 years
GenderFemale
English LevelFluent
ID VerificationNot verified
Portfolio
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Certifications

APAC Trainer Certification Advanced Training Delivery
APAC Trainer Certification - Basic Training Delivery
APAC Training Program Development and Management