Costumer Service Representative, Virtual AssistanceCostumer Service Representative, Virtual Assistance
Krizza
$800
per month
($5/hour)
Profile Description
Dedicated Virtual Assistant specializing in administrative support, social media management, and customer service. With BPO experience handling UK accounts, I have developed strong communication skills, problem-solving abilities, and a customer-first mindset. I am experienced in managing emails, scheduling, data entry, content posting, inbox management, and responding to customer inquiries professionally and efficiently. Highly organized, detail-oriented, and reliable, I help businesses stay str...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Content & Writing
Data & Analytics
E-commerce & Marketplace
Human Resources
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Work Experience
CSR
Concentrix
Nov 2021 - Nov 2023
Job Responsibilities:
-Served as a Financial Advisor for Collections at a UK-based bank, handling inbound and outbound calls regarding outstanding balances and repayment arrangements. -Assisted customers in understanding their financial obligations while providing empathetic and solution-focused support. -Negotiated payment plans based on customers’ financial situations, ensuring compliance with company policies and UK...
Quick Stats
Certifications
Education
Bachelor's Degree
Mindanao State University -Iligan Institute of Technology
2014 - 2021