Technical Project Manager - SaaS Product DevelopmentTechnical Project Manager - SaaS Product Development
Kristel
ID Verified$100
per month
($1/hour)
Profile Description
Customer Service Rep and Administrative Prof. in telecommunication support and policy documentation.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
E-commerce & Marketplace
Virtual Assistance & Admin
Data & Analytics
Design & Creative
Finance & Accounting
Specialized Skills
Software Development
Sales & Business Development
Real Estate Operations
Marketing & Growth
Work Experience
Customer Service Representative
Alorica
Apr 2026 - Present
Job Responsibilities:
Explain mobile plans , internet packages , and promotional offers Process new service activations , plan upgrades , or cancellations Explain monthly statements , charges , and fees Process bill payment s and adjust billing error s Update customer personal data and contract agreement s Technical Troubleshooting Diagnose and fix internet connection or Wi-Fi drops Resolve mobile network, SIM card, or...
Customer Service Representative
IQOR
Feb 2021 - Feb 2022
Job Responsibilities:
Explain mobile plans , internet packages , and promotional offers Process new service activations , plan upgrades , or cancellations Explain monthly statement s , charges , and fees Process bill payment s and adjust billing error s Update customer personal data and contract agreement s Technical Troubleshooting Diagnose and fix internet connection or Wi-Fi drops Resolve mobile network, SIM card, o...