Kimberly

Cold caller, appointment setter

Kimberly

ID Verified
800/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

Customer service and outbound calling specialist with strong communication, CRM experience, and passion for remote work excellence.

Top Skills

Canva · <1 yearCapCut · <1 yearChatGPT for Marketing · <1 yearCold Calling · <1 yearContent Marketing · <1 year

Skills & Expertise

Sales & Business Development

Cold CallingBeginner

Design & Creative

CanvaBeginner
CapCutBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Lead ManagementBeginner
Technical SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
FreshdeskBeginner
CrispBeginner

Real Estate Operations

Zillow Premier AgentBeginner
Follow Up BossBeginner
Real Estate ListingBeginner

Marketing & Growth

HubSpotBeginner
GoHighLevelBeginner
ChatGPT for MarketingBeginner
Facebook Business ManagerBeginner
TikTok AdsBeginner
Content MarketingBeginner
Google AdsBeginner
Meta Ads (Facebook/Instagram)Beginner

E-commerce & Marketplace

ShopifyBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
GumroadBeginner
GorgiasBeginner

Work Experience

Escalation Supervisor

Iqor

Feb 2021 - Apr 2024

Key Achievements:

Taking supervisor calls and escalated calls and chat for customer support.

Live Chat SupportPhone SupportEmail Support

Customer service level 3

VXI

Mar 2016 - Jul 2020

Key Achievements:

Customer service for billing, tech support, and mobile, internet and TV inquiry

Live Chat SupportPhone Support

Quick Stats

Age31 years
English LevelConversational
Other Languages
EnglishBasic
ID VerificationVerified
Portfolio
🔒

Certifications

Canva course

Education

Bachelor's Degree

Global systems of institute and technology

2013 - 2014