Karen

Project Manager | Operations Manager | Sales Manager

Karen

ID Verified
2,000/mo
Pili, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

15+ years in operational management, 7 years of those are dedicated in sales. I have worked for Amazon Retail, Bell Canada and Petco where I gained valuable experience in customer service, sales operations, and retail management. For 15 years, my daily routine included sales presentations, creating SOPs to streamline the process, performance management, coaching, team engagement and administrative tasks. Additionally, I am a certified trainer, a procurement specialist and a recruitment officer.

Top Skills

Account Management · 10 yearsB2B Sales · 10 yearsB2C Sales · 10 yearsData Visualization · 10 yearsEmail Support · 10 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Email SupportExpert
Phone SupportExpert
Ticket ManagementExpert
Technical SupportExpert
ZendeskBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert
Data VisualizationExpert
Power BIBeginner
Statistical AnalysisBeginner
Data MiningBeginner

Design & Creative

CanvaBeginner
Social Media GraphicsBeginner
CapCutBeginner
Video EditingBeginner

E-commerce & Marketplace

Order ProcessingExpert
Inventory ManagementExpert
DropshippingExpert
Facebook MarketplaceIntermediate
Amazon FBABeginner
eBayBeginner
TikTok ShopBeginner

Finance & Accounting

QuickBooksBeginner
BookkeepingBeginner

Sales & Business Development

B2B SalesExpert
B2C SalesExpert
Account ManagementExpert
Sales PresentationsExpert
Cold CallingBeginner
Cold Email OutreachBeginner

Work Experience

Sales Manager

Bell Canada - Quantrics

Sep 2018 - Oct 2025

Quick Stats

Age37 years
ID VerificationVerified