Business Support SpecialistBusiness Support Specialist
Juanna
ID Verified2,000/mo
Santa Rosa, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$2,000
per month
($11/hour)
Member since February 2026
Profile Description
Versatile support professional with experience across executive assistance, HR operations, customer service, and process management. Known for designing and implementing SOPs, onboarding and training teams, and ensuring smooth execution of operational processes that support leadership and drive efficiency.
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Content & Writing
Blog WritingBeginner
CopywritingBeginner
Creative WritingBeginner
Email CopywritingBeginner
Product DescriptionsBeginner
SEO Content WritingBeginner
Technical WritingBeginner
ScriptwritingBeginner
ContentfulBeginner
Editorial Calendar ManagementBeginner
Customer Success
Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
Video SupportBeginner
Technical SupportBeginner
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Design & Creative
E-commerce & Marketplace
ShopifyBeginner
eBayBeginner
EtsyBeginner
Facebook MarketplaceBeginner
TikTok ShopBeginner
WordPressBeginner
Finance & Accounting
Marketing & Growth
SEO (Technical & Content)Beginner
Meta Ads (Facebook/Instagram)Beginner
TikTok AdsBeginner
Content MarketingBeginner
LinkedIn AdsBeginner
Google AdsBeginner
Pinterest AdsBeginner
Email MarketingBeginner
TikTok GrowthBeginner
Real Estate Operations
Real Estate ListingBeginner
Sales & Business Development
B2B SalesBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
B2C SalesBeginner
Cold CallingBeginner
NegotiationBeginner
Sales PresentationsBeginner
Work Experience
HR Specialist
Confidential
May 2024 - Present
Google Sheets (Advanced)Excel (Advanced)Email SupportNegotiationCold CallingPayroll ProcessingPhone SupportCopywritingCreative Writing
Executive Assistant
Athena
Oct 2024 - Dec 2025
Email SupportExcel (Advanced)Live Chat SupportGoogle Sheets (Advanced)Technical SupportShopifyTechnical WritingContentfulPhone SupportPayroll Processing
Executive Assistant
Upwork
Aug 2022 - Dec 2023
Quality Assurance Support
Synchrony Financial
Oct 2020 - May 2022
Senior Customer Service Rep
IQOR
Jul 2019 - Jul 2020
Collector
Genpact Philippines
May 2017 - Mar 2019
Quick Stats
Age31 years
GenderFemale
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
SpanishBasic
ID VerificationVerified
Portfolio
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Certifications
HRCI Talent Acquisition
ADP Certification