Virtual AssistantVirtual Assistant
Joan
$1,200
per month
($7/hour)
Profile Description
Detail-oriented Administrative Assistant with 2 years of remote experience supporting operational workflows, data management, task coordination, and record keeping for UK and US-based teams. Skilled at maintaining accurate spreadsheets and trackers, standardizing records, identifying errors and data gaps, and following up on outstanding items until they are resolved. Comfortable working independently in a remote environment, following SOPs precisely, and communicating clearly when information is...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Customer Success
Data & Analytics
Design & Creative
Virtual Assistance & Admin
Specialized Skills
Sales & Business Development
Marketing & Growth
Human Resources
Finance & Accounting
Work Experience
Administrative and Operations Assistant
The ReWear Store
May 2025 - Present
Key Achievements:
▸ Manage the personal and business calendar of the founder, scheduling appointments, setting reminders, and ensuring nothing is double-booked or missed. ▸ Handle personal and business correspondence on behalf of the founder, drafting and sending professional responses and flagging anything requiring direct attention. ▸ Research and book travel arrangements, accommodation, and logistics, presenting clear itineraries and confirming all details in advance. ▸ Track recurring admin tasks, subscriptions, supplier renewals, and follow-up deadlines, chasing outstanding items before they are overdue. ▸ Maintain organised digital records and filing systems in Google Drive, applying consistent naming conventions so documents are always easy to find. ▸ Handle ad-hoc personal tasks including online research, purchases, and general life-admin support as needed throughout the working week. ▸ Work with full discretion on confidential personal and business matters, maintaining professionalism at all times. KEY ACHIEVEMENT▸ Built a trusted long-term working relationship with the founder by being consistently proactive, discreet, and thorough, to the point where day-to-day personal admin runs without the founder needing to follow up or chase anything.
Executive Virtual Assistant
Black Shark Digital
Jul 2025 - Nov 2025
Key Achievements:
▸ Managed the founder's calendar and personal scheduling across time zones, coordinating meetings, appointments, and follow-up actions without conflicts. ▸ Handled all incoming correspondence, triaging messages, drafting responses, and ensuring nothing sat unanswered for longer than agreed. ▸ Maintained organised records and documentation in Notion and Google Drive, keeping files clearly structured and up to date. ▸ Researched suppliers, platforms, and service options on request, presenting findings clearly so decisions could be made quickly. ▸ Tracked open tasks and recurring administrative actions, following up independently to make sure nothing slipped between sessions. KEY ACHIEVEMENT: ▸ Took over a backlog of unanswered correspondence in the first week and cleared it within two days, setting up a triage system that kept the inbox manageable and response times consistent for the rest of the engagement.
Administrative Assistant
Capvim International Publishers
Jan 2023 - Apr 2024
Key Achievements:
▸ Managed appointment scheduling and internal calendar coordination across the team, keeping meetings confirmed and reminders sent in advance. ▸ Handled written correspondence professionally, drafting communications on behalf of management and ensuring all outgoing messages were clear and appropriate. ▸ Maintained organised records for contracts, editorial documents, and internal files, applying consistent structure and naming conventions throughout. ▸ Tracked project deadlines, outstanding tasks, and recurring admin milestones, flagging anything overdue and following up until resolved. Key Achievement: ▸ Rebuilt the team's project tracking system from a scattered set of documents into a single organised Google Sheets tracker, giving management a clear and reliable view of where every project stood at any point in time.