Hellen

Virtual Assistant

Hellen

ID Verified
800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I bring a strong combination of virtual administrative, financial, and operational support experience, with a proactive and highly organized approach to remote work. I’m comfortable managing multiple priorities across different time zones and supporting executives with minimal supervision. In addition, I have a strong interest in travel coordination and hospitality management, including managing hotel bookings and Airbnb arrangements remotely. I’m skilled at organizing seamless travel experience...

Top Skills

Email Management · 7 yearsAccounts Payable/Receivable · 6 yearsCalendly · 6 yearsData Entry · 6 yearsDocument Management · 6 years

Skills & Expertise

Finance & Accounting

Payroll ProcessingExpert
Accounts Payable/ReceivableExpert
Budget ManagementExpert
QuickBooksBeginner
XeroBeginner
BookkeepingBeginner

Virtual Assistance & Admin

Email ManagementExpert
Data EntryExpert
Meeting CoordinationExpert
Document ManagementExpert
CalendlyExpert
Travel PlanningExpert
Calendar ManagementExpert
Executive Assistant ServicesExpert
Personal Assistant ServicesExpert
ClickUpIntermediate
TrelloIntermediate
AsanaIntermediate
Research & Information GatheringBeginner
NotionBeginner

Human Resources

PayrollExpert
TimekeepingExpert
HR ManagementAdvanced
RecruitmentAdvanced

Real Estate Operations

AirbnbBeginner

Work Experience

Virtual Assistant

Grace Transformation Care

Oct 2023 - Present

Key Achievements:

Streamlined calendar and email management, improving response efficiency and executive scheduling across multiple time zones. Strengthened client database and CRM accuracy, improving data organization and retrieval efficiency. Supported lead generation and business development activities through research and client follow-ups. Coordinated virtual meetings, webinars, and online events, ensuring smooth execution and stakeholder engagement. Managed financial administration tasks including invoicing, expense tracking, and monthly bank reconciliations with accuracy.

Data EntryPersonal Assistant ServicesTrelloClickUpEmail ManagementCalendlyExecutive Assistant ServicesDocument Management

Finance and Admin Officer

Malteser International

Sep 2019 - Jun 2023

Key Achievements:

Successfully supported donor-funded project operations by ensuring accurate financial reporting and strict compliance with donor regulations and organizational policies. Improved budget tracking and expense monitoring systems, enhancing financial accountability and timely reporting. Played a key role in audit readiness by organizing and maintaining complete financial and administrative documentation for internal and external audits. Strengthened procurement and contract management processes, improving transparency and cost-efficiency in vendor selection and service delivery. Coordinated high-level donor meetings, workshops, and field visits, ensuring smooth logistics, documentation, and stakeholder engagement. Contributed to improved administrative systems by enhancing document management and record-keeping efficiency for easier access and retrieval.

QuickBooksXeroPayroll ProcessingBudget ManagementData EntryMeeting CoordinationCalendar ManagementBookkeepingTravel PlanningExecutive Assistant ServicesAccounts Payable/ReceivableDocument ManagementPayrollRecruitmentCalendlyTimekeepingHR Management

Office Administrator

Anka Security Services

Jan 2017 - Aug 2019

Key Achievements:

Successfully managed end-to-end administrative and financial operations, ensuring smooth daily business functioning. Improved payroll processing and HR record management, enhancing accuracy and timeliness of employee payments and documentation. Strengthened accounts payable and receivable tracking, improving financial record accuracy and monthly reconciliation processes. Supported budget preparation and cost control initiatives, contributing to improved financial efficiency. Enhanced procurement and inventory tracking systems, improving accountability and reducing operational gaps. Provided reliable executive administrative support, ensuring timely preparation of reports, correspondence, and meeting coordination.

QuickBooksXeroAccounts Payable/ReceivableTravel PlanningExecutive Assistant ServicesBudget ManagementPayroll ProcessingData EntryMeeting CoordinationRecruitmentTimekeepingHR ManagementCalendly

Administration Officer ( Research Support)

Infectious Disease Research Centre

May 2013 - Dec 2016

Key Achievements:

Successfully supported research and development projects by ensuring accurate data collection, verification, and analysis for decision-making. Contributed to the timely delivery of project outputs by coordinating activities and tracking implementation progress. Improved data quality and reliability through consistent quality assurance checks and validation processes. Supported the preparation of high-quality research reports, policy briefs, and project documentation used for stakeholder engagement. Assisted in proposal development and grant applications by preparing data summaries, cost estimates, and supporting documentation. Strengthened project coordination by ensuring smooth communication and timely submission of deliverables across teams.

Research & Information GatheringEmail ManagementMeeting CoordinationBudget ManagementTravel PlanningCalendar ManagementPersonal Assistant Services

Quick Stats

Age37 years
English LevelFluent
ID VerificationVerified
Portfolio
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