Virtual Assistant, medical Virtual Assistant ,Cold callingVirtual Assistant, medical Virtual Assistant ,Cold calling
helen
$1,800
per month
($10/hour)
Profile Description
I am a customer service and sales professional with 8+ years of experience in high-volume outbound sales, scheduling, and client coordination, including hands-on team coaching and performance management. Directly coached and supervised a 50+ member sales and service team — reviewing calls, giving 1:1 feedback, handling escalations, and building the SOPs and training playbooks that standardized workflows and lifted results. Track record of converting routine inquiries into long-term client relati...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Marketing & Growth
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Medical Virtual Assistant, Client Ops and Account Management
U.S.-Based Healthcare Company
Apr 2024 - Apr 2026
Job Responsibilities:
●Coordinate across internal stakeholders to ensure client and operational needs are met with accuracy and timeliness. ●Maintain detailed account records and activity logs tracking follow-up schedules and interaction history.