Business Operations AssistantBusiness Operations Assistant
Grace
ID Verified$800
per month
($5/hour)
Profile Description
I'm a detail-oriented Administrative and Marketing Assistant with hands-on experience in customer service, order coordination, inventory management, and email marketing. At Angie's Closet, I single-handedly managed day-to-day business operations; serving customers in-store and online, coordinating deliveries, following up on orders, managing stock records, and running email and SMS campaigns through Mailchimp. I also gained accounting exposure through Sage software during my attachment at Medboo...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
Finance & Accounting
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Content & Writing
Work Experience
Freelance Lead Generation Specialist
Freelance
Apr 2024 - Present
Job Responsibilities:
Researched and identified targeted leads across multiple industries using search engines, LinkedIn, and social media Scraped and verified contact data using [link hidden], GetProspect, and Skrapp with high accuracy Delivered clean, organized lead lists to clients via Google Sheets and Excel Adapted quickly to client-specific tools, consistently meeting turnaround expectations
Sales & Admin Assistant / Content & Marketing Assistant
Angie's Closet
Sep 2024 - Dec 2025
Job Responsibilities:
Independently managed all store operations including sales, inventory, customer service, and social media with no supervision Coordinated deliveries and followed up with customers, ensuring orders were fulfilled accurately and on time Built and maintained the customer contact list and executed email and SMS campaigns that drove repeat purchases Protected brand identity by reporting copyright viola...
Social Media Manager
Peacock Trends
Dec 2024 - Apr 2025
Job Responsibilities:
Audited and cleaned up social media pages to rebuild customer trust and comply with platform policies Directed photoshoots by coordinating models, photographers, and locations to produce consistent brand visuals Grew page engagement and increased online orders through strategic content on Facebook, Instagram, and TikTok Used trending audio and keyword-rich captions to maximize organic reach
Business Development & Strategy Intern
Kenya Electricity Generating Company PLC (KenGen)
Nov 2023 - Apr 2024
Job Responsibilities:
Analyzed monthly departmental reports and delivered insights to senior leadership to support strategic decision-making Conducted performance verification to confirm whether targets were being met across departments Recommended improvements to performance management practices that were adopted by the team Collaborated cross-functionally to identify problems and co-develop solutions
Finance Attaché
Medbook
Jun 2023 - Oct 2023
Job Responsibilities:
Implemented a digital filing system that reduced physical storage space by 50% Performed monthly bank reconciliations with 100% financial accuracy Identified and resolved ledger discrepancies, improving overall data integrity Prepared and posted journal entries using Sage accounting software
Social Media & Business Assistant
Coaching Business
Sep 2022 - Apr 2023
Job Responsibilities:
Managed content across Facebook, Instagram, LinkedIn, and TikTok, handling research, writing, design, and posting Guided the coach on video presentation style, storytelling approach, and value-based messaging Contacted leads and updated CRM records to support business development and outreach Coordinated logistics for events and shoots, including bookings, equipment purchases, and printed material...