Elaine

Operations & Admin Virtual Assistant | SMM

Elaine

ID Verified
850/mo
Balanga, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced Virtual Assistant and Operations Manager with over 6 years of experience in administrative support, operations management, customer service, and social media marketing. Skilled in managing backend operations, including email and calendar management, payroll, reporting, team coordination, and scheduling. Proficient in Facebook Ads setup, monitoring, and performance tracking, with hands-on experience using Google Workspace, Meta Business Suite, and Canva. Highly organized, detail-orien...

Skills & Expertise

E-commerce & Marketplace

ShopifyBeginner

Content & Writing

Customer Success

Data & Analytics

Design & Creative

CanvaAdvanced
CapCutBeginner

Finance & Accounting

Human Resources

PayrollExpert

Specialized Skills

Virtual Assistance & Admin

Work Experience

Operations Manager

KLB99

Oct 2024 - Jan 2026

Job Responsibilities:

Managed daily operations across customer service, finance, and marketing Handled email/calendar management, reports, payroll, and staff schedules Managed social media posting, engagement tracking, and content calendars Facebook Ads setup, monitoring, and performance tracking

CopywritingEmail CopywritingSocial Media SupportLive Chat SupportLiveChatCanvaEmail SupportExcel (Advanced)Financial ReportingRisk Management

Operations Manager

AskMeBet (AMB)

Aug 2021 - Jan 2026

Job Responsibilities:

Coordinated staff operations and resolved customer concerns Prepared performance and expense reports Managed payroll, schedules, and task delegation Assisted with Facebook Ads for promotional campaigns

Social Media SupportLive Chat SupportLiveChatCanvaGoogle Sheets (Advanced)Email SupportExcel (Advanced)Financial ReportingBudget ManagementPayroll Processing

Supervisor

EDM Bet

Mar 2020 - Jan 2026

Job Responsibilities:

Supervised staff and ensured quality customer service Prepared revenue and expense reports and managed payroll Assisted with Facebook Ads creation, support and monitoring

LiveChatLive Chat SupportSocial Media SupportExcel (Advanced)Google Sheets (Advanced)CanvaFinancial ReportingPayroll ProcessingPayrollEmail Marketing

Operations Manager

PSC99

Sep 2024 - Feb 2025

Job Responsibilities:

Oversaw customer service and digital marketing operations Managed social media scheduling and engagement monitoring Prepared sales reports and supported payroll tasks

Social Media SupportLive Chat SupportLiveChatEmail SupportGoogle Sheets (Advanced)CanvaFinancial ReportingRisk ManagementBudget ManagementBookkeeping

Branch Secretary → Cash Custodian

Fundline

Jun 2018 - Mar 2020

Job Responsibilities:

Managed client records, processed payments, and handled bookkeeping. Provided administrative support and reporting

Financial ReportingBookkeepingData EntryEmail ManagementDocument Management

Quick Stats

Age28 years
GenderFemale
English LevelFluent
Other Languages
EnglishFluent
ID VerificationVerified
Portfolio
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Certifications

General Virtual Assistant Training