Doreen

Administrative& Email Marketing Support Specialist

Doreen

3,500/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m an administrative and email marketing support specialist who helps businesses stay organized, responsive, and connected to their audience. I handle inbox management, client communication, scheduling, and email campaigns with a strong focus on clarity and follow-through. My approach is simple: keep things running smoothly behind the scenes so you can focus on growing your business, while your clients experience timely, thoughtful communication every time. Behind every organized business is so...

Skills & Expertise

AI & Automation

ZapierIntermediate

Customer Success

Marketing & Growth

Sales & Business Development

Specialized Skills

Virtual Assistance & Admin

Work Experience

Field Sales / Door-to-Door Sales Representative

Safaricom|

Aug 2020 - Feb 2026

Job Responsibilities:

Executed face-to-face client interactions, promoting services and building trust with potential customers Demonstrated resilience and persistence in high-volume cold outreach environments Identified decision-makers and presented solutions that addressed real business needs Maintained discipline in daily activity tracking and performance reporting Strengthened negotiation and interpersonal skills t...

Social Media SupportEmail SupportConversion Rate OptimizationLinkedIn OptimizationEmail MarketingCommunity ManagementThreadsHunter.ioApollo.ioCalendar Management

Admin& email marketing support specialist

Freshly

Jan 2022 - Dec 2025

Job Responsibilities:

Managed high-volume inboxes, ensuring timely responses and organized communication across clients and teams Handled client communication with a professional and friendly tone, improving response consistency and client satisfaction Coordinated calendars, scheduled meetings, and maintained structured daily workflows for improved productivity Supported email marketing efforts, including campaign setu...

Email MarketingSocial Media SupportEmail SupportLinkedIn OptimizationInfluencer OutreachMailchimpB2B SalesLead GenerationSales Funnel ManagementCommunity Management

Sales Representative / Business Development Executive

Jumia

Aug 2021 - Nov 2025

Job Responsibilities:

Conducted consistent prospecting to promote company services, generating a steady pipeline of qualified leads Engaged directly with business owners and key decision-makers to understand operational challenges and present tailored solutions Delivered clear and persuasive sales pitches aligned with client needs, improving conversion rates Managed the full sales cycle from initial contact through lea...

Influencer OutreachEmail MarketingEmail SupportConversion Rate OptimizationZapierSEO (Technical & Content)Instagram GrowthSocial Media SupportMailchimpB2B Sales

Virtual Assistant / Administrative Support 2022 – 2023

Forever 21

Apr 2023 - Oct 2024

Job Responsibilities:

Provided administrative support including email management, document organization, and calendar coordination. Maintained CRM records and updated lead databases to ensure accurate tracking of prospects. Assisted with LinkedIn outreach preparation by researching prospects and organizing lead lists. Managed spreadsheets for tracking outreach campaigns, responses, and booked meetings. Conducted online...

Email SupportEmail MarketingInstagram GrowthSocial Media SupportInfluencer OutreachCold Email OutreachLinkedin OutreachB2B SalesLead GenerationSales Funnel Management

Quick Stats

Age29 years
GenderFemale
English LevelFluent
Other Languages
EnglishFluent
ID VerificationNot verified
Portfolio
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Certifications

Email marketing
Lead generation
virtual Assistance

Education

Bachelor's Degree

Mount Kenya University

2018 - 2022