Cynthia

Programs and Marketing manager

Cynthia

ID Verified
700/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Programs and Marketing professional with over five years of experience supporting business growth, community engagement, and operational efficiency. I specialize in coordinating projects, managing communications, and executing marketing initiatives that improve visibility, streamline processes, and enhance client experience. My background spans education, nonprofit, and service-based environments, where I have successfully handled stakeholder engagement, content creation, event c...

Top Skills

A/B Testing · <1 yearAccount Management · <1 yearAmazon FBA · <1 yearAsana · <1 yearB2B Sales · <1 year

Skills & Expertise

Content & Writing

ScriptwritingBeginner
Landing Page CopyBeginner
Email CopywritingBeginner
Product DescriptionsBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Technical SupportBeginner
Lead ManagementBeginner
LiveChatBeginner
Customer.ioBeginner
ZendeskBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
A/B TestingBeginner
Google Analytics 4Beginner

Design & Creative

CanvaBeginner

E-commerce & Marketplace

WooCommerceBeginner
Amazon FBABeginner
Order ProcessingBeginner
Inventory ManagementBeginner
Product PhotographyBeginner
WordPressBeginner

Finance & Accounting

QuickBooksBeginner
Budget ManagementBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
Meta Ads (Facebook/Instagram)Beginner
TikTok AdsBeginner
Content MarketingBeginner
Google AdsBeginner
LinkedIn AdsBeginner
Conversion Rate OptimizationBeginner
Email MarketingBeginner
Content StrategyBeginner
Instagram GrowthBeginner
LinkedIn OptimizationBeginner
YouTube Channel ManagementBeginner
Influencer OutreachBeginner
Community ManagementBeginner
TikTok GrowthBeginner
Social Media AnalyticsBeginner
Twitter/X ManagementBeginner
User-Generated ContentBeginner
HubSpotBeginner
MailchimpBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Cold CallingBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
Sales Funnel ManagementBeginner
NegotiationBeginner
Proposal WritingBeginner
Account ManagementBeginner
Warm Outreach & Appointment SettingBeginner
SalesforceBeginner
Zoho CRMBeginner
ZoomInfoBeginner

Software Development

HTML5/CSS3Beginner
WordPress DeveloperBeginner
WixBeginner

Specialized Skills

Coaching & MentoringBeginner
Language TeachingBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Document ManagementBeginner
Email ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
AsanaBeginner

Work Experience

PROGRAM MANAGER

DHAKO HANA CLG

Jan 2025 - Present

Key Achievements:

Lead planning and execution of community-based programs focused on education, health, and empowerment for girls and young women. • Develop and implement outreach strategies to engage schools, students, and community stakeholders. • Coordinate partnerships with educators, professionals, and organizations to deliver career talks and mentorship programs. • Oversee communication and awareness campaigns to increase visibility and community participation. • Manage program logistics including budgeting, scheduling, and reporting. • Support fundraising initiatives through proposal development and stakeholder engagement.

Budget ManagementCoaching & MentoringCalendar ManagementTravel PlanningResearch & Information GatheringDocument ManagementWarm Outreach & Appointment Setting

Quick Stats

Age31 years
English LevelFluent
ID VerificationVerified

Certifications

Google Digital Marketing