Virtual AssistantVirtual Assistant
CARL
$630
per month
($4/hour)
Profile Description
Former Virtual Assistant and Customer Service professional skilled in flight bookings via Amadeus GDS, administrative tasks, and data management. Experienced in social media management and digital marketing, proficient with tools like Notion, Metricool, Meta Business Suite, and Zapier. Detail-oriented team player focused on efficiency and customer satisfaction.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
E-commerce & Marketplace
Software Development
Customer Success
Data & Analytics
Design & Creative
Marketing & Growth
Sales & Business Development
Work Experience
Senior Associate Specialist (Travel Account)
WNS, Tera Tower, Bridgetowne, Philippines
Aug 2024 - Sep 2025
Job Responsibilities:
Handled flight bookings, rebookings, and cancellations via Amadeus GDS, ensuring policy compliance and efficient service for B2B clients.
Virtual Assistant (Social Media Manager)
Remote Co Worker , Philippines
Apr 2024 - Jul 2024
Job Responsibilities:
Drives brand growth through targeted social media strategies. Skilled in content creation, community building, and brand management using Notion, Metricool, and Meta Business Suite.
Back Office Operations Support
Lycamobile PH, Pasig City, Philippines
Jan 2023 - Feb 2024
Job Responsibilities:
Managed back-office operations, ensuring accurate data, organized records, and efficient documentation while supporting reports and process improvements with professionalism and discretion.
Call, Chat, and Email Support Representative
Lycamobile PH, Pasig City, Philippines
Jun 2021 - Jan 2023
Job Responsibilities:
Handled calls, chats, and emails to provide product support, manage orders, and resolve issues, ensuring customer satisfaction and accurate record-keeping.
Customer Service Representative - Project Based
[24]7.ai Customer Philippines Inc. Ayala Makati, Philippines
Feb 2021 - May 2021
Job Responsibilities:
Provided vaccination information, managed appointments, and assisted elderly clients with healthcare inquiries, ensuring proper coordination and promoting preventive care.