Virtual Assistant/ Customer Service RepresentativeVirtual Assistant/ Customer Service Representative

Buena

ID Verified

800/mo

Caloocan City, Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$800

per month

($5/hour)

Member since March 2026

Profile Description

Hi, I’m Buena Bernice Abogadie, i took Bachelor of Science Major in Accountancy at trinity university of asia. My educational background has equipped me with strong analytical, financial, and problem-solving skills that I apply in my professional career I have six years of experience as a Customer Service Representative, where I handled technical support, financial accounts, and business-to-business (B2B) accounts. Through dedication and consistent performance, I was promoted to managerial or ...

Top Skills

Phone Support · 6 yearsTechnical Support · 2 yearsCoaching & Mentoring · 1 yearTechnical Training · 1 yearAccounts Payable/Receivable · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Phone SupportExpert

Technical SupportIntermediate

Live Chat SupportBeginner

ZendeskBeginner

Data & Analytics

Excel (Advanced)Beginner

Google Sheets (Advanced)Beginner

Design & Creative

CanvaBeginner

Adobe PhotoshopBeginner

E-commerce & Marketplace

TikTok ShopBeginner

eBayBeginner

ShopifyBeginner

Finance & Accounting

BookkeepingBeginner

Accounts Payable/ReceivableBeginner

Financial ReportingBeginner

Financial AnalysisBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner

Travel PlanningBeginner

Data EntryBeginner

CalendlyBeginner

Meeting CoordinationBeginner

Email ManagementBeginner

Document ManagementBeginner

Personal Assistant ServicesBeginner

Specialized Skills

Coaching & MentoringIntermediate

Technical TrainingIntermediate

OnboardingBeginner

Performance ManagementBeginner

Sales & Business Development

Cold CallingBeginner

Real Estate Operations

Real Estate ListingBeginner

AirbnbBeginner

Work Experience

CUSTOMER SERVICE SPECIALIST

IQOR

Oct 2024 - Jan 2026

Phone SupportFinancial ReportingFinancial Analysis

MENTOR / SME

AFNI INC

Feb 2023 - Oct 2024

OnboardingCoaching & MentoringPersonal Assistant ServicesPerformance Management

VIRTUAL ASSISTANT

FREELANCE

Jan 2023 - Sep 2024

ZendeskCanvaBookkeepingGoogle Sheets (Advanced)Excel (Advanced)Adobe PhotoshopTikTok ShopShopifyeBayCalendar ManagementCalendlyTravel PlanningData EntryEmail ManagementMeeting CoordinationDocument ManagementPersonal Assistant ServicesAirbnbReal Estate ListingCold Calling

ACCENTURE

CUSTOMER SERVICE ASSOCIATE

Jan 2022 - Jan 2023

Technical SupportPerformance ManagementTechnical Training

MENTOR / SME

CONCENTRIX

Aug 2020 - Dec 2021

Accounts Payable/ReceivableFinancial ReportingFinancial Analysis

ACCOUNTING ASSISTANT

SHADY COSMETIQUE LAB

Feb 2020 - Jul 2020

BookkeepingAccounts Payable/ReceivableFinancial ReportingFinancial AnalysisDocument Management

Quick Stats

Age29 years

English LevelFluent

ID VerificationVerified