Bianca

Virtual Assistant, Customer Service Representative,Admin

Bianca

ID Verified
1,200/mo
Johannesburg, South Africa
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

I bring a strong, well-rounded work history with experience supporting senior executives, managing operations, and handling high-pressure responsibilities with discretion and efficiency. My skills include executive support, administration, communication, organisation, problem-solving, and adapting quickly to new systems and technologies. I’m reliable, proactive, and known for going above and beyond expectations. I take pride in being detail-oriented while still seeing the bigger picture, which a...

Top Skills

Accounts Payable/Receivable · 10 yearsAmazon FBA · 10 yearsBookkeeping · 10 yearsCanva · 10 yearsCapCut · 10 years

Skills & Expertise

Customer Success

Phone SupportExpert
Email SupportExpert
Live Chat SupportExpert
Technical SupportExpert
ZendeskExpert
Customer.ioExpert

Content & Writing

Editorial Calendar ManagementBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert
LookerExpert
Google Analytics 4Expert

Design & Creative

CanvaExpert
CapCutExpert

E-commerce & Marketplace

ShopifyExpert
Amazon FBAExpert
Facebook MarketplaceExpert
Inventory ManagementExpert
Order ProcessingExpert
Order FulfillmentExpert
WordPressExpert

Finance & Accounting

QuickBooksExpert
Accounts Payable/ReceivableExpert
Financial ReportingExpert
BookkeepingExpert
XeroExpert

Marketing & Growth

Facebook Business ManagerExpert
HubSpotExpert
ChatGPT for MarketingExpert
GoHighLevelAdvanced

Sales & Business Development

Account ManagementExpert
Cold CallingExpert
Cold Email OutreachExpert
SalesforceExpert

Specialized Skills

OnboardingExpert
Technical TrainingExpert

Virtual Assistance & Admin

Document ManagementExpert
Data EntryExpert
Calendar ManagementExpert
Email ManagementExpert
Travel PlanningExpert
Meeting CoordinationExpert
Executive Assistant ServicesExpert
Personal Assistant ServicesExpert
Research & Information GatheringExpert
Monday.comExpert
ClickUpExpert
TrelloExpert
AsanaExpert

Work Experience

Accounts Administrator

FAST KTM

Jan 2023 - Feb 2025

Key Achievements:

Diary Management Travel and Accommodation booking Taking minutes Coordinate events General administrative support Organize and schedule meetings Oversee office correspondence Calender management Maintaining accurate and complete records Maintain databases and filing systems Accounts receivable Accounts payable Capture supplier invoices Reconcile purchase orders to invoices Statements and reports Petty cash transactions Generate invoices Provide support to other team members Handle sensitive information

Excel (Advanced)Phone SupportEmail SupportEditorial Calendar ManagementLive Chat SupportCanvaGoogle Sheets (Advanced)Inventory ManagementOrder ProcessingOrder FulfillmentAccounts Payable/ReceivableFinancial ReportingAccount ManagementCalendar ManagementTravel PlanningEmail ManagementDocument ManagementMeeting CoordinationData EntryPersonal Assistant Services

Accounts Manager

Panavision Evolve

Mar 2019 - Aug 2022

Phone SupportEmail SupportZendeskEditorial Calendar ManagementLive Chat SupportTechnical SupportCustomer.ioExcel (Advanced)QuickBooksOrder ProcessingFinancial ReportingAccount ManagementEmail ManagementCalendar ManagementTravel PlanningDocument ManagementData EntryExecutive Assistant ServicesPersonal Assistant ServicesMeeting Coordination

Debtors and Creditors Clerk

Panavision Evolve

Mar 2015 - Feb 2019

Phone SupportEmail SupportLive Chat SupportTechnical SupportEditorial Calendar ManagementExcel (Advanced)Google Sheets (Advanced)CanvaFacebook MarketplaceOrder ProcessingInventory ManagementOrder FulfillmentQuickBooksAccounts Payable/ReceivableFinancial ReportingAccount ManagementOnboardingCalendar ManagementEmail ManagementDocument ManagementData EntryPersonal Assistant Services

Quick Stats

Age35 years
English LevelFluent
ID VerificationVerified