Retail Team LeadRetail Team Lead

Operations & Service Delivery Leader with 7+ years of experience managing people, processes, and client-facing operations across retail, project-based, and multi-site environments. Proven ability to bridge clients and service teams, manage escalations, optimize workflows, and drive performance through data, coaching, and accountability. Strong background working with senior stakeholders, resolving conflicts diplomatically, and ensuring consistent service delivery in fast-paced, high-expectation ... See more