General Virtual Administrative AssistantGeneral Virtual Administrative Assistant
Angelica
ID Verified$1,200
per month
($7/hour)
Profile Description
Dedicated and detail-oriented administrative professional with 9+ years of diverse experience since 2017 spanning technical support, customer service, e-commerce operations, and administrative/project coordination. Proven background in providing technical troubleshooting assistance, managing customer relations, supporting e-commerce operations, and delivering comprehensive administrative support for contractor services. Experienced in preparing estimates, invoices, contracts, and project complet...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Marketing & Growth
Real Estate Operations
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Administrative Assistant
A Better Contractor, LLC (via MyOutDesk)
Apr 2022 - Sep 2026
Job Responsibilities:
• Prepared and processed estimates, invoices, service contracts, and project completion reports for commercial U.S. clients. • Coordinated daily communication with clients, vendors, subcontractors, and field technicians regarding project status, scheduling, access, and service updates. • Monitored and tracked work orders to ensure timely scheduling, completion, and accurate documentation. •...
E-Commerce Virtual Assistant
Dreams Inc. (via Upwork)
Apr 2018 - Mar 2022
Job Responsibilities:
• Managed customer service operations through email, phone, and online messaging platforms. • Resolved customer concerns related to orders, refunds, cancellations, and shipping inquiries. • Maintained accurate product listings and virtual product documentation. • Coordinated with suppliers regarding order changes and product related concerns. • Processed administrative updates for customer...
Technical Support Representative
VXI Global Solutions
May 2017 - Apr 2018
Job Responsibilities:
• Provided technical troubleshooting support for internet, cable, phone, and data service concerns. • Assisted customers in diagnosing and resolving technical issues efficiently. • Documented service interactions and technical resolutions accurately. • Maintained high-quality customer service standards while meeting performance goals. • Escalated complex service issues appropriately for re...
Quick Stats
Certifications
Education
Bachelor's Degree
Our Lady of Fatima University
2012 - 2016