General Virtual AssistantGeneral Virtual Assistant
AJ
ID Verified$750
per month
($4/hour)
Profile Description
With over 7 years of experience in the call center industry and 5 years as a General Virtual Assistant, I have developed strong skills in customer service, quality assurance, data management, and administrative support. In my previous roles, I have handled a wide range of responsibilities including customer support (chat, email, and phone), real-time analysis, quality assurance monitoring, and team leadership. I also have experience in property management, lead sourcing, skip tracing, and socia...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Design & Creative
E-commerce & Marketplace
Human Resources
Marketing & Growth
Real Estate Operations
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Lead Generation Specialist
Smart-Hubb
Jul 2025 -
Job Responsibilities:
Lead Generation Specialist Smart-Hubb | July 2025 - 2026 Scraped leads from [link hidden] Enriched scraped leads according to reviews and website URLs Contacted each website via “Contact Us” Form Responded to Positive/Neutral Responses via Outlook/GMail Sent SOD/EOD Reports via Microsoft Teams
Real Estate Admin Assistant, Quality Assurance Specialist
Rocket Station
Mar 2021 - Mar 2025
Job Responsibilities:
Real Estate Admin Assistant Rocket Station | April 2021 - 2022 Performed basic graphic design using Canva Created and posted content in Facebook, Twitter, Instagram, and LinkedIn Manage Website using Squarespace and GoDaddy Created flyers using ZipYourFlyer/Corefact Sourced leads and performed skip tracing Filed creation of compiled raw data for auction (foreclosures and tax deeds) and probates in...
Customer Service Representative, Special Projects Coordinator, HR Generalist, Real-Time Analyst
Sutherland Global Services
Sep 2013 - Feb 2021
Job Responsibilities:
Phone and Chat Support Sutherland Global Services Corresponded with customers to resolve order issues and concerns via Live Engage tool Assisted customers with placing orders via chat Processed orders, credits and returns Special Projects Coordinator Sutherland Global Services Answered refund/replacement requests from tier 1 agents Created return labels/call tag for customer orders Answered email...
Quick Stats
Education
Associate's Degree
University of Nueva Caceres
2015 - 2017