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Executive Assistant with a strong analytical background in ICT and Data Science, combining hands on executive support with operational and reporting expertise. I manage calendars, inbox communication, travel logistics, and meeting preparation for senior leadership, while maintaining SOPs that keep workflows organized and priorities on track. My technical background sets me apart, I've driven a 35% improvement in reporting efficiency through SQL and Power BI automation, turning complex data into clear, action ready insights for decision making. I bring strong prioritization, discretion, and calm, structured execution to fast moving environments, acting as a reliable extension of leadership rather than just a task manager.

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As a dedicated virtual assistant, I’ve honed my multi tasking and organizational skills , balancing professional responsibilities with personal commitments . My extensive training spans various administrative functions, customer service, social media management , E-Commerce, and email marketing. I am passionate about leveraging my diver se ski l l set to provide top-notch support and drive success for my client s .

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I'm an experienced Virtual Assistant with a background in customer support, real estate operations, e-commerce, and CRM management. I've worked with businesses in real estate, health supplements, and other service industries, handling customer inquiries, scheduling appointments, managing property listings, organizing spreadsheets, updating customer records, and coordinating daily operations. I'm familiar with GoHighLevel, Shopify, WordPress, Google Workspace, Notion, and other business management tools. I also have experience with CRM workflows, email and SMS follow-ups, lead management, and administrative support. I'm organized, detail-oriented, and comfortable working independently. My goal is to help business owners stay on top of their operations, improve workflows, and save time so they can focus on growing their businesses.

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Data Analyst and Due diligence Property Management Onboarding Specialist Insurance Virtual Assistant Admin

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Technical support professional with hands-on experience resolving customer technical issues at high volume at D.light, diagnosing hardware and software faults as a Junior IT Officer, and debugging web code as a front-end developer in React and Next.js. A patient, clear communicator who turns technical problems into simple step-by-step solutions, onboards and verifies users accurately, and learns new software quickly. Also supports a community platform as a volunteer tech expert, guiding teams through digital tools.

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I am a Senior Executive Virtual Assistant and Operations Manager with over four years of specialized experience in business operations and over 18 years of total professional expertise in banking, insurance, and administrative leadership. Recently, I completed my Juris Doctor, which allows me to bring a unique legal perspective to contract-to-close processes and operational compliance. My focus is on driving efficiency through technology. I thrive on turning complex operational challenges into streamlined, automated systems. I have a proven track record of supporting US-based executives and managing teams of junior VAs to ensure organizational growth and precision. Outside of the "digital office," you’ll find me staying sharp through legal research or clearing my head with a long-distance run.

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Detailed virtual digital customer service provider and data entry and analysis specialist, with 5 years of experience in sales and two years in teaching high school.

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Creative and results-focused digital marketing professional with practical experience in social media management, graphic design, video editing, content creation and sales support. Skilled in developing promotional content, maintaining consistent brand presentation, engaging online audiences and supporting lead generation. Experienced in producing and quality-checking video content, preparing marketing copy and coordinating digital deliverables against project instructions and deadlines. Proficient with Canva and CapCut, with a strong interest in using creative media to strengthen brand visibility and business growth.

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Work Preference: I prefer a collaborative, customer-focused and results-driven working environment that encourages teamwork, accountability and continuous improvement. I thrive in roles that involve client engagement, relationship management, problem-solving, effective communication and coordination across teams. Professional Summary:A results-oriented professional with experience in customer relationship management, sales, stakeholder engagement, project coordination and procurement operations. Skilled in managing client relationships, understanding customer needs, resolving concerns and coordinating service delivery. Strong communication, negotiation, reporting and problem-solving abilities, with a Diploma in Project Management and Purchasing & Supplies Management.

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I build lead generation and sales funnels that capture leads, track them in your CRM and follow up automatically, and I test every path before launch. With 12 years in software QA, your forms, payments and emails work the first time. Recent project: EDRC Digital, a quiz-to-checkout funnel 2-question quiz that matches each visitor with one product and captures the lead HubSpot CRM with lifecycle stages (Lead, Opportunity, Customer) and a deals pipeline MailerLite groups, segments and automated follow-ups for leads and abandoned checkouts PayMongo checkout (GCash, Maya, card) that unlocks an interactive workbook 9 issues found and fixed before launch, and sign-up response time cut from about 2 seconds to 0.6 Full case study and screenshots in my portfolio below. Other Live Sites: Check out in my portfolio section What I can do for you Landing pages and funnels with a clear path from headline to call to action Lead capture forms connected to HubSpot, with follow-up emails in MailerLite Full QA of your funnel on desktop and mobile before you spend on ads Tools: HubSpot, MailerLite, Systeme io, Canva, HTML and CSS, AI-assisted page building, Google Workspace, Slack. Setup: 600 Mbps internet, dual monitors, quiet home office. Send me your offer and your current page or idea, and I’ll reply with how I’d structure the funnel.

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A dedicated and adaptable professional with experience in customer service, financial account (crypto) support, and online English language teaching. Skilled in communication, problem-solving, critical thinking, and providing excellent customer support to international clients. Experienced in live messaging, social media support, and teaching students of different ages and nationalities. Committed to delivering quality service, building positive relationships, and continuously developing professional skills.

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Analytical and systems-oriented Data Professional with a BSc in Information Technology and accredited Data Science credentials. Proven expertise deploying end-to-end data pipelines, predictive machine learning models, relational PostgreSQL schemas, and interactive BI dashboards (Power BI, Tableau). Extensive experience auditing 1.5M+ records for statutory and data integrity compliance, building production REST APIs (FastAPI), and converting complex multi-source data into reliable data assets and strategic business solutions.

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A versatile and results-driven professional with over 8 years of experience across customer service, administration, sales, business operations and technical support. Skilled in client relationship management, problem-solving, data management, financial administration and providing efficient operational support. Possesses strong computer literacy, adaptability and the ability to learn new systems and technologies quickly. Holds qualifications in Business Accounting, Bookkeeping and General Management, complemented by training in Full Stack Development. A proactive, reliable and detail-oriented individual who takes pride in delivering excellent service, improving processes and contributing positively to organisational success.

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Reliable administrative and operations professional with 10+ years managing calendars, inboxes, records, data entry, research, and reporting for leadership and customers. Supported 12 field offices and 40+ officers, built a Google Forms/Sheets tracking system for 170+ active files, and consolidated scattered reports into executive-ready Excel workbooks. Experienced in US-client phone and chat support, claims processing, and ticket tracking, with a Bachelor of Laws (LL.B.) background that makes confidentiality and accuracy second nature. Uses AI tools daily, learns new systems fast, and follows through until every task is closed.

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Work Preferences Open to remote, hybrid, or on-site opportunities, including international positions with opportunities for long-term professional growth. Interested in roles related to web development, website management, eCommerce, SEO, digital marketing, IT support, and multimedia production. Prefer practical, results-oriented environments that value technical expertise, independent problem-solving, teamwork, and continuous learning. Professional Summary IT professional and web developer with over 20 years of experience in web development, website management, eCommerce solutions, digital marketing, SEO, IT support, and multimedia production. Experienced in PHP, MySQL, JavaScript, HTML, CSS, content management systems, website security, hosting management, and custom business applications. Skilled in managing projects from planning and development to deployment, maintenance, and optimization. Seeking opportunities to contribute technical expertise, improve digital operations, and deliver reliable, user-focused solutions for businesses locally and internationally.

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I'm an Executive/Virtual Assistant based in Nairobi, Kenya, looking for remote or hybrid administrative roles where I can support executives and business owners. I work best in fast-paced, client-facing environments where I manage calendars, communications, CRM records, and daily operations independently and accurately. I'm also open to roles that combine administrative support with social media or content work, using tools like Canva, ZOHO, Google Workspace, and Calendly.

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I’m a results-driven professional with years of B2B cold-calling experience and a proven track record supporting Fortune 500 companies. I’ve had the opportunity to work across diverse industries and serve businesses in the US, Canada, UK, and Australia. Beyond sales and lead generation, I have hands-on experience as a residential property management leasing coordinator, GoHighLevel (GHL) specialist, web designer, and social media manager. I combine strong communication skills, technical expertise, and business understanding to help companies generate leads, streamline operations, strengthen their online presence, and grow.

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I am a highly motivated, adaptable, and results-driven individual with a strong passion for learning, problem-solving, and delivering quality work. I bring a combination of technical knowledge, communication skills, attention to detail, and the ability to work independently or collaboratively in a team. I am comfortable learning new tools, adapting to different working environments, and taking on unfamiliar challenges with a positive and professional attitude. My experience with technology, research, online platforms, data-related tasks, writing, and digital tools has strengthened my ability to understand instructions, process information accurately, and meet deadlines. I am a fast learner who values efficiency, consistency, accuracy, and continuous improvement. I take responsibility for my work, pay attention to details, and always strive to deliver results that meet or exceed expectations. One of my greatest strengths is my willingness to go beyond what is expected. I am self-motivated, dependable, open to feedback, and committed to developing my skills. I can manage my time effectively, handle pressure, and maintain a high standard of work even when working remotely with minimal supervision. I am not simply looking for an opportunity; I am looking for a chance to contribute real value, grow professionally, and become a reliable asset to the organization. Given the opportunity, I am confident that my dedication, adaptability, and strong work ethic will make me a valuable addition to your team.

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Healthcare Operations, Medical Billing & Claims Specialist, and AI Trainer with experience supporting revenue cycle management across Kenyan and U.S. healthcare systems. Skilled in medical billing, insurance benefits verification, eligibility, prior authorization, claims processing, insurance reconciliation, and healthcare financial operations. Experienced using Kareo, Availity, and UnitedHealthcare (UHC) platforms to ensure accurate billing, timely reimbursement, and regulatory compliance. HIPAA-trained with a strong commitment to patient privacy and operational excellence. Combines analytical thinking, attention to detail, and AI training experience to improve workflows, enhance data quality, support healthcare teams, and deliver efficient, accurate, patient-centered administrative solutions.

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I am a motivated and results-driven professional with over 3 years of experience in customer support, appointment setting, sales consulting, and digital marketing. I have strong communication, negotiation, and problem-solving skills, with experience managing client relationships, identifying customer needs, handling objections, and converting leads into sales. I am adaptable, organized, and comfortable working independently or as part of a team in a fast-paced, target-oriented environment. I am also currently pursuing higher education in Industrial Management and continuously developing my professional skills.

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